Senior Solutions Engineer

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $109 760 - $152 400 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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🗣️🇺🇸🇬🇧 Anglais requis

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Twilio

5001 - 10000 employés

🔌 API

🤝 B2B

API • B2B

Des millions de développeurs dans le monde entier ont utilisé Twilio pour découvrir la magie des communications et améliorer toute expérience humaine. Twilio a démocratisé les canaux de communication tels que la voix, le texte, le chat, la vidéo et l'email en virtualisant l'infrastructure de communication mondiale grâce à des API suffisamment simples pour que tout développeur puisse les utiliser, mais suffisamment robustes pour alimenter les applications les plus exigeantes au monde. En intégrant les communications dans la boîte à outils de chaque développeur logiciel, Twilio permet aux innovateurs de tous les secteurs — des leaders émergents aux plus grandes organisations mondiales — de réinventer la manière dont les entreprises interagissent avec leurs clients. Fondée en 2008, Twilio compte plus de 5 000 employés dans 26 bureaux répartis dans 17 pays et continue de croître, avec son siège à San Francisco et d'autres bureaux à Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, Londres, Madrid, Munich, Malmö, Mountain View, Redwood City, New York, São Paulo, Sydney, Melbourne, Singapour, Tallinn et Tokyo.

Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead technical and product sales and recommend best-practice solutions • Guide customers in using Twilio APIs • Conduct technical discovery to understand customer pain points • Design, demonstrate, and present innovative solutions for business challenges • Build and deliver interactive, complex customer product demonstrations • Form strong relationships with technical and nontechnical stakeholders • Independently run low- to mid-complexity opportunities • Identify and resolve customer and organizational issues • Lead small- to medium-sized technical projects with limited oversight • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations • Travel approximately 10% for in-person customer and team relationship building

🎯 Exigences

• 5+ years pre-sales experience selling complex, technical products OR 6+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence • Ability to communicate complex topics to multiple audience levels • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in one or more relevant technical areas • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience • Familiarity with cloud platforms and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired • Role is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington

🏖️ Avantages

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Volunteering and donation support

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