Enterprise Account Manager

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $105 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Summit (formerly Deft), pas via un site d'emploi

Repérée par Remote Rocketship il y a 17 jours

Toujours ouverte sur le site de Summit (formerly Deft). Vérifiée il y a 2 heures.

Logo of Summit (formerly Deft)

Summit (formerly Deft)

201 - 500 employés

🔒 Cybersecurity

☁️ SaaS

Cloud • Cybersecurity • SaaS

Summit est un fournisseur de premier plan de solutions informatiques gérées, spécialisé dans les services cloud, l'hébergement d'applications et la cybersécurité. Avec des centres de données en Amérique du Nord, en Europe et en Asie, ils proposent des solutions personnalisées, y compris l'infrastructure en tant que service (IaaS), la reprise après sinistre, et des options de serveurs dédiés. Leur engagement en matière de sécurité et de conformité garantit aux entreprises une exploitation fiable dans un environnement numérique, soutenue par un service client et une assistance technique disponibles 24h/24 et 7j/7.

Description

• Own and grow a portfolio of 250–300 existing enterprise customer accounts • Manage accounts across infrastructure, cloud, and managed services • Build customer relationships and ensure ongoing value from Summit’s solutions • Maintain proactive engagement to understand evolving customer needs • Identify and drive upsell, cross-sell, and service expansion opportunities • Own renewal strategy and execution • Partner with internal teams to align solutions with customer needs • Monitor account health, usage trends, and risk signals to address churn and contraction • Maintain accurate forecasting and pipeline visibility • Deliver net revenue retention and portfolio growth • Expand recurring revenue through upgrades, add-ons, and new services • Maintain account plans covering risks, opportunities, and next steps • Achieve retention and growth targets

🎯 Exigences

• Comfortable owning long-term customer relationships and revenue outcomes • Motivated by performance tied to retention and revenue expansion • Proactive, structured approach to account planning and growth • Ability to identify expansion opportunities and position additional solutions • Strong relationship management with focus on revenue outcomes • Organized and disciplined across multiple accounts and priorities • Experience in account management within infrastructure, cloud, or managed services • Strong understanding of recurring revenue models • Experience driving expansion within existing customer bases • Ability to navigate technical conversations and solution positioning

🏖️ Avantages

• Flexible Time Off • Medical, Dental & Vision coverage with HSA/HRA options • 401(k) with 4% match • Paid Parental Leave • Life & Disability Insurance • Wellness Support for mental and physical health • Free Colocation & Cloud Access • Work From Anywhere – remote-friendly by design • A low-ego, get-it-done culture

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