Operations Manager, DTC Launch

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Symbotic

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2007

🔧 Matériel

📦 Logistique

🤖 Intelligence artificielle

Hardware • Logistics • Artificial Intelligence

Symbotic est un fournisseur de solutions d'automatisation des entrepôts et de robotique pour la chaîne d'approvisionnement. Symbotic développe du matériel robotique intégré, une orchestration pilotée par l'IA et des logiciels, ainsi que des solutions d'entrepôt en tant que service pour organiser et accélérer le mouvement des marchandises dans les centres de distribution. L'entreprise se concentre sur des systèmes robotiques flexibles et à haut débit et des logiciels pour des industries telles que l'épicerie, le commerce de détail et les biens de consommation emballés, se positionnant comme un fournisseur B2B qui combine l'automatisation physique avec l'IA pour optimiser les opérations.

Description

• Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering to validate that high-density robotics and automated picking systems meet DTC requirements. • Serve as the primary operational owner for DTC warehouse functions during launch, managing high-velocity workflows from receiving and put-away to individual unit picking, packing, and carrier-sorted shipping. • Support the creation and refinement of the launch playbook by documenting lessons learned and standardizing work processes for future site replicability. • Oversee the day-to-day execution of warehouse operations, directing large teams of hourly associates and frontline leaders to achieve high-volume throughput targets. • Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot order-flow bottlenecks and ensure inventory accuracy. • Drive organizational safety protocols by enforcing OSHA compliance and conducting audits to ensure employees follow proper guidelines in a fast-moving start-up environment. • Manage business-specific launch priorities, including labor planning, shift balancing, and coordinating with cross-functional partners in IT, Supply Chain, and Automation.

🎯 Exigences

• Bachelor's degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred. • Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in high-volume DTC or e-commerce fulfillment. • Advanced exposure to automated warehouse environments—specifically AutoStore or similar robotic goods-to-person systems—and direct experience with WMS/WES platforms. • Working knowledge of OSHA standards and experience driving safety protocols (e.g., LOTO and fall protection) with vendors and employees. • Demonstrated ability to drive launch-critical KPIs, including units per hour (UPH), order accuracy, OEE, and cost-per-unit. • Strong ability to respond quickly to operational constraints and implement corrective actions in real time. • Preferred Project Management: Proven experience project managing business units through ramp-up or peak environments. • Automation Testing: Hands-on experience with operational testing and acceptance protocols for complex automated fulfillment systems. • Process Improvement: Experience identifying inefficiencies and implementing Lean improvements or standard work.

🏖️ Avantages

• Up to 80% travel may be required • Employees must have a valid driver's license • Responsible for managing expenses personally to be reimbursed bi-weekly