Enterprise Account Executive

🕒 il y a 1 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

TailorMed

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2018

⚕️ Assurance santé

💳 Fintech

💊 Pharmaceutique

Healthcare Insurance • Fintech • Pharmaceuticals

TailorMed est une plateforme innovante conçue pour lever les obstacles à l'accès aux soins de santé, en mettant l'accent sur l'accessibilité financière et l'accès pour les patients. L'entreprise offre une solution complète de navigation financière qui aide les patients et les fournisseurs à gérer efficacement les coûts médicaux. Grâce à des partenariats à travers l'écosystème de la santé, TailorMed vise à garantir que chaque patient reçoive le traitement dont il a besoin sans retards ni fardeaux financiers.

Description

• Personally manage a limited portfolio of marquee enterprise accounts as a strategic sponsor and advisor. • Guide customers through complex, organization-wide initiatives to drive adoption and measurable ROI. • Use data, reporting, and case studies to tell the TailorMed story and demonstrate the value driven in each account. • Lead Executive Business Reviews and strategic planning sessions for top-tier accounts. • Shape and evolve TailorMed’s enterprise customer success strategy, engagement models, and value frameworks. • Partner with Sales and Commercial Leadership to drive renewals, uncover expansion opportunities, and achieve long-term account growth. • Support complex negotiations by clearly articulating customer value and outcomes. • Proactively identify portfolio-wide risks and mobilize cross-functional teams to protect retention. • Over time, lead, mentor, and develop a growing team of Enterprise Customer Success leaders. • Coach and mentor team members on executive presence, consultative engagement, and commercial acumen. • Represent the voice of enterprise customers internally, influencing product strategy and roadmap priorities. • Collaborate with Product, R&D, Operations, and Executive Leadership to align customer needs with company priorities. • Design and refine Customer Success processes, playbooks, and operating models to support scale. • Introduce new approaches to customer engagement, value measurement, and team enablement. • Maintain deep expertise in TailorMed’s platform, healthcare trends, and enterprise best practices. • Represent Customer Success in executive-level discussions and company-wide initiatives. • Champion a customer-first mindset while balancing customer advocacy with commercial outcomes.

🎯 Exigences

• 10+ years of experience in Customer Success, Account Management, or Strategic Partnerships in a high-growth B2B SaaS environment; healthcare experience preferred. • Proven experience leading and scaling Customer Success teams supporting enterprise customers. • Strong track record managing complex enterprise accounts and engaging C-suite stakeholders. • Demonstrated success driving renewals, expansions, and revenue growth through value-based partnerships. • Experience developing Customer Success strategies, engagement models, or operating frameworks. • Strategic, analytical thinker with strong executive communication skills. • Comfortable partnering with Product, R&D, and IT organizations. • Ability to lead through ambiguity and manage competing priorities. • Willingness to travel approximately 20%.

🏖️ Avantages

• Competitive salary + equity • Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work • 401(k) plan with a 4% employer match • Paid holidays, vacation, and sick leave • Six weeks of paid parental leave • Company-paid life insurance • New MacBook, plus all of the equipment and technology you’ll need to be successful in your role