Enterprise Account Manager

Emploi pas sur LinkedIn

🕒 il y a 4 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

TCP Software

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1988

👥 RH Tech

☁️ SaaS

HR Tech • SaaS

TCP Software est un fournisseur de solutions de gestion des horaires des employés, de la gestion du temps et de la présence, ainsi que de gestion des effectifs. Son portefeuille de produits comprend des plateformes SaaS (TimeClock Plus, Humanity Schedule, Aladtec, Humanity Time, ScheduleAnywhere) ainsi que des terminaux de pointage et des intégrations avec les systèmes ERP/HCM/de paie. TCP se concentre sur l'automatisation de la planification et du suivi du temps pour améliorer la précision des paies, la conformité et la gestion des coûts de main-d'œuvre pour des organisations de tailles variées dans des secteurs tels que l'éducation, la sécurité publique, la santé, le commerce de détail, l'hôtellerie et la fabrication.

Description

• You will primarily be responsible for expanding and growing the revenue in existing enterprise accounts. You will do that by identifying opportunities for upsell and cross sell, facilitating customer adoption, and monitoring churn risk. You will proactively identify engagement opportunities across a number of accounts to focus efforts based on value, perceived health, potential growth, strategic value, and renewal timeframe. • You are responsible for aligning customers’ business goals to TCP capabilities, and leveraging industry best practices to grow strategic customers. The end result is increased customer satisfaction, retention, and expansion of the TCP footprint. • As an Enterprise Account Manager, you will: • Position yourself as a trusted advisor to Enterprise clients and focus on opportunities for expansion, upsell, and cross sell • Partner with customer success and renewals team to reduce churn, maximize product adoption, monitoring customer satisfaction (NPS), and improving overall account health • Provide feedback and insights that help define and enhance our product roadmap, marketing collateral, upsell, and renewal strategies • Identify new opportunities, and collaborate with appropriate business units to ensure deals close • Partner with all necessary departments within TCP to ensure removal of barriers to maximum adoption. • Effectively network within accounts from the C-Level down in order to achieve successful execution of the customer's expectations where appropriate, resetting them when applicable • Travel up to 25%

🎯 Exigences

• Bachelor’s Degree in related field required • 5+ years of quota carrying sales experience in a B2B SaaS environment • Proven experience working with global teams • A strong understanding of Salesforce.com, Tableau, Jira, Confluence, and O365 • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog • Ability to prioritize, and perform effectively under pressure • Strong knowledge of business processes, mobile business applications, and automation • Proven effectiveness at leading and facilitating virtual meetings and workshops • Enthusiasm and creativity as a leader • An analytical mind: You will use key metrics and analytical tools to help structure, evaluate, and optimize your sales pipeline and business development tasks • Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times. • Travel up to 25%.

🏖️ Avantages

• Competitive salary based on experience • 20 days PTO and 13 days of companywide holidays • 8 hours to volunteer and impact your community • Comprehensive benefits (Health/Dental/Vision/401K) • Employee choice benefit