Technical Consultant

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TeamDynamix

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2001

🤖 Intelligence artificielle

🏢 Entreprise

💰 Secondary market en 2023-01

Artificial Intelligence • Enterprise

Nous mettons le pouvoir d'une entreprise synchronisée entre vos mains. Car lorsque tout et tous travaillent ensemble sans heurts, vous pouvez viser plus haut et atteindre vos objectifs plus rapidement. Prenez une longueur d'avance sur le rythme du changement en associant ITSM/ESM à l'intégration d'entreprise et à l'automatisation - le tout sur une plateforme sans code. Nous offrons à nos clients des solutions flexibles et agiles qui leur permettent de déployer, d'étendre et d'évoluer rapidement - enchantez tout le monde avec une technologie qui fonctionne !

Description

• Manage the implementation of TeamDynamix' IT Service Management and Project Portfolio Management tools for an assigned book of clients. • Lead customers through all phases of project implementation, including planning, execution, monitoring, control, and effective project closure. • Deliver high-quality, high-value consulting services to enable clients to realize the value of the solution, and provide end-user and administrative training as part of consulting engagements. • Configure and test the solutions to ensure quality standards are met. • Address and resolve challenging client issues. • Manage project timelines and effectively handle multiple client assignments simultaneously. • Provide prompt and accurate project status updates to management. • Maintain complete client satisfaction throughout implementation projects.

🎯 Exigences

• Bachelor’s degree in a related business field. • 3–5+ years of relevant IT Service Management experience. • Exposure or experience with scripting languages such as JavaScript, Python, and PowerShell and/or automation platforms (iPaaS). • Strong project management knowledge, and excellent presentation and interpersonal skills. • Experience implementing SaaS-based solutions. • Exposure or experience with Asset Management software and practices • Excellent written and verbal communication abilities, with strong facilitation skills to advise clients. • Ability to define business requirements, translate them into creative solutions, and build client relationships based on trust and respect. • Willingness to travel occasionally as needed (1-2 times annually). • Self-starter with a strong work ethic.

🏖️ Avantages

• Competitive compensation that reflects employees’ skills and contributions. • Comprehensive health insurance plans. • Wellness programs that promote physical and mental well-being. • Traditional and Roth 401(k) savings options with company match. • Remote-first with flexible working hours. • Prioritized work-life balance, with 15 observed days off in addition to PTO. • Family-friendly policies including paid parental leave. • Paid life insurance, short-term, and long-term disability insurance. • Regular acknowledgement of achievements with recognition programs. • Counseling services and resources for personal and professional challenges. • Transparent communication about company goals, strategy, and performance. • Regular feedback sessions and performance reviews. • Anti-bias and anti-harassment training programs. • Trust and autonomy in decision-making within your role. • Work environment that encourages you to be your authentic self. • Flat management structure with approachable leaders who want to hear your feedback.