Customer Delivery Solution Consultant

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🕒 il y a 4 mois

🗽 New York – Distant

🗽 New York – Remote

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🟡 Intermédiaire

🟠 Senior

💼 Consultant

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TeamForm

Site WebLinkedInTous les Emplois

11 - 50 employés

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

TeamForm est une plateforme qui permet aux entreprises modernes de connecter leurs équipes interfonctionnelles à la stratégie et au travail. Elle facilite la visibilité organisationnelle, permettant aux équipes de voir qui travaille sur quoi, et aide à optimiser l'allocation des personnes et des ressources pour une meilleure livraison de valeur. TeamForm s'intègre avec des outils tels que Workday, SAP SuccessFactors et Atlassian Jira pour rationaliser les systèmes RH, de travail et de stratégie, permettant une gestion plus efficace du personnel et une planification éclairée par les données. Fiable par les grandes entreprises pour sa sécurité robuste et son support, TeamForm aide les organisations à pérenniser leur personnel et à améliorer la productivité.

Description

• As an Solution Consultant, you will partner with enterprise customers to configure and implement TeamForm, guide adoption of TeamForm use cases, and ensure customers realize measurable value. • You will work cross-functionally with TeamForm subject-matter experts (consultants, engineers, and data analysts) to deliver outcomes, capture feedback, and continuously improve how we deliver. • Support customers to configure & implement TeamForm to realize value. • Support customers to learn and use TeamForm (enablement, training, and adoption support). • Grow customer usage of TeamForm. • Provide customer feedback into Product. • Engage and work with TeamForm SMEs to deliver for TeamForm customers, including other consultants, engineers, and data analysts. • Support Sales when required (e.g., SME guidance, configuring demos, solution shaping). • Facilitate testing and implementation of new features into customer environments. • Codify standard practices consistent with our strategy (“the TeamForm way”). • Engage senior stakeholders to explore and solve problems beyond the TeamForm's core offering. • Help design and prioritize product features and contribute to release notes • Propose code improvements to TeamForm (in consultation with TeamForm Product leads and engineers) • Lead generation, negotiating deals • Opportunistic: Authoring content for the TeamForm blog, community engagement

🎯 Exigences

• Understanding of modern enterprise, in particular cross functional teaming and workforce planning, governance and funding models. • A proven track record working as a Project Lead / Manager / Senior Consultant within: a large enterprise (e.g., Enterprise or Ways of Working planning/enablement teams), or a management consulting environment with technology delivery / implementation experience (e.g., through consulting, project management, or general management roles) • Domain exposure to People systems and / or workforce planning systems • Familiarity with typical technical components of technology implementations (e.g., systems/integrations, environments, access/security considerations, data quality and validation, testing/UAT, cutover and change management). • Data familiarity (e.g., Excel, SQL with AI help). • Interest and capability in use of AI (cursor, claude code, codex) • Willingness and ability to quickly & deeply understand TeamForm configuration and standard integrations, TeamForm features and functions (as outlined in internal TeamForm enablement material). • Customer engagement skills including project management, team facilitation and coaching. • Energy, drive, and the ability to build strong relationships with TeamFormers and clients. • Qualifications or prior role responsibility (e.g. Delivery Lead, Ways of Working Lead, Architect, Workforce Planning Lead). • Engineering or Business qualifications. • Familiarity with, or willingness to learn (with AI) SQL / JSON / REST APIs, Javascript, experience with development practices (Git, CICD)

🏖️ Avantages

• Remote /hybrid work - We support flexible and remote work, we don't expect everyone to be productive from 9-5 every single day. • Phone and internet coverage We cover up to $75 per month of your phone and internet bill. • Training budget + time A dedicated personal training budget to continue further your learning and professional development.