Project Manager, Field Operations

Emploi pas sur LinkedIn

🕒 il y a 9 jours

🌴 South Carolina – Distant

🌴 South Carolina – Remote

💵 $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷‍♀️ Chef de Projet

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TAG - The Aspen Group

Site WebLinkedInTous les Emplois

10 000+ employés

⚕️ Assurance santé

Healthcare Insurance

TAG - The Aspen Group est une entreprise qui vise à révolutionner le secteur des soins de santé en améliorant la prise en charge et l'expérience des patients dans divers domaines, y compris la dentisterie et les soins médicaux sans rendez-vous. Le groupe soutient ses marques pour éliminer les obstacles aux soins dentaires, favoriser le développement professionnel et apporter des contributions significatives à l'industrie de la santé. Avec un engagement à responsabiliser ses équipes, The Aspen Group vise à restaurer les sourires et la confiance, rendant les soins de santé accessibles et bienveillants.

Description

• Plan, coordinate and oversee the rollout of new programs or operational processes within field operations. • Create business cases, return on investments and executive level presentations. • Document scope of services for each project and analyze performance metrics and training; and create scalable playbooks for national deployment. • Partner with key departments – including Operations, IT, Learning & Development, Communications, Marketing, Talent Acquisition, Human Resources, Scheduling Center and Product teams – to ensure smooth implementation and stakeholder alignment. • Execute communication and training strategies that drive adoption, engagement and long-term sustainability. • Identify opportunities for efficiency, standardization and continuous improvement across field operations. • Track performance metrics, feedback from field teams; prepare regular updates for leadership. • Anticipate potential implementation barriers, proactively develop mitigation plans and ensure resolution during implementation phases; inform management and leadership teams of any vendor, partner or customer issues or challenges. • Balance stakeholder needs, create road maps, divisional calendars and align teams to drive business priorities and strategies. • Act with integrity and adhere to core values consistently.

🎯 Exigences

• Bachelor’s degree or equivalent work experience in the business or healthcare industry • 5+ years of experience in program or project management. • Certification or Experience with Lean, Six Sigma or process improvement methodologies. • Proficiency with project and change management tools (Monday.com, Asana, Jira, Smartsheet or similar.) • Experience with Microsoft SharePoint – including site creation, content management, permissions and workflow automation. • Demonstrates aptitude and interest in learning new systems and platforms. • Proven success in managing multiple projects, change management and progress reporting. • Ideal candidate also has operations acumen to understand implications of data, back-end services and operations on user experience. • Ability to be self-directed to solve business issues in implementation, to make decisions about and prioritize own work. • Entrepreneurial with a strong bias towards action. • Ability to lead without authority, building credibility across the organization. • Communicates effectively and listens actively. • Passionate advocate for our field and patients and the user experience.

🏖️ Avantages

• paid time off • health • dental • vision • 401(k) savings plan with match