Solutions Architect

🔥 il y a 6 heures

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🗣️🇺🇸🇬🇧 Anglais requis

Cloud

ITSM

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Repérée par Remote Rocketship il y a 6 heures

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TeamViewer

1001 - 5000 employés

☁️ SaaS

🤝 B2B

🏢 Entreprise

💰 Series unknown en 2009-02

SaaS • B2B • Enterprise

TeamViewer est une entreprise de logiciels qui offre des solutions sécurisées de téléassistance, d'accès à distance basées sur le cloud et des outils d'expérience numérique pour les employés (DEX) destinés aux équipes informatiques et aux entreprises. Sa plateforme combine les fonctionnalités de télécommande, de surveillance et de gestion des points de terminaison, des corrections automatisées et des flux de travail en réalité augmentée pour les opérations de première ligne — avec des intégrations dans des systèmes tels que Microsoft Intune, ServiceNow et Salesforce. TeamViewer cible les entreprises de toutes tailles avec des offres spécialement conçues pour les grandes entreprises (Tensor, DEX, Frontline), en mettant l'accent sur la sécurité, la conformité et la gestion évolutive des appareils.

Description

• Serve as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologies • Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks • Design enterprise-scale DEX architectures and integrations aligned with customers’ digital workplace and IT strategies • Provide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations • Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes • Identify technical risks and solution gaps early and provide clear, actionable recommendations • Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance • Act as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction

🎯 Exigences

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience • Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role • Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation • Experience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews • Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows • Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies • Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders • Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills • Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferred • Willingness to travel up to 50% across the UKI region and, when required, internationally

🏖️ Avantages

• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer • Public transport friendly offices • Option to lease an e-bike (Germany only) • Special terms for local gyms • Access to Corporate Benefits platform with many discounts • Regular Team events and company-wide celebrations • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches • Hybrid and Flexible work time • Work From Abroad Program allowing up to 40 days of work outside your contracting country • Onsite Onboarding in our HQ office for an optimal start

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