Team Manager, Solution Engineering

🕒 il y a 16 jours

🐊 Florida, Texas – Distant

🐊 Florida – Remote 🤠 Texas – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💻 Ingénieur Solutions

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TeamViewer

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

🤝 B2B

🏢 Entreprise

💰 Series unknown en 2009-02

SaaS • B2B • Enterprise

TeamViewer est une entreprise de logiciels qui offre des solutions sécurisées de téléassistance, d'accès à distance basées sur le cloud et des outils d'expérience numérique pour les employés (DEX) destinés aux équipes informatiques et aux entreprises. Sa plateforme combine les fonctionnalités de télécommande, de surveillance et de gestion des points de terminaison, des corrections automatisées et des flux de travail en réalité augmentée pour les opérations de première ligne — avec des intégrations dans des systèmes tels que Microsoft Intune, ServiceNow et Salesforce. TeamViewer cible les entreprises de toutes tailles avec des offres spécialement conçues pour les grandes entreprises (Tensor, DEX, Frontline), en mettant l'accent sur la sécurité, la conformité et la gestion évolutive des appareils.

Description

• Ensure the effective delivery of solutions by managing resources, collaborating with internal stakeholders, and driving operational excellence. • Foster cross-functional teamwork, monitor key metrics, and represent Solution Engineering at the executive level, all while promoting an inclusive, high-performance culture. • Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery. • Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input. • Collaborate with Product, Engineering, and Marketing to drive cross-functional success. • Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies. • Monitor and report on KPIs, ensuring efficient and scalable operations. • Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges. • Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development.

🎯 Exigences

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). • 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management role. • Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platforms. • Proven experience managing geographically distributed technical teams. • Strong business acumen and experience collaborating with Sales and Business Leadership. • Excellent interpersonal, presentation, and communication skills, with the ability to influence at all levels. • Demonstrated ability to work independently and collaboratively in a fast-paced, global environment. • Willingness to travel up to 30% as required.

🏖️ Avantages

• Competitive compensation • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly team events and companywide celebrations • Open door policy, business casual dress code, frequent all Hands and Leadership Lunches