Bilingual Sales Specialist – Spanish/English

Emploi pas sur LinkedIn

🕒 il y a 4 jours

🏈 Alabama, Arizona, +32 états de plus – Distant

infoinfo

💵 $15 - $16 / heure

⏰ Temps Plein

🟢 Junior

🤑 Commercial

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇪🇸 Espagnol requis

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Logo of Teleperformance

Teleperformance

10 000+ employés

Fondée en 1978

📣 Marketing

📦 Logistique

🏥 Santé

Marketing • Logistics • Healthcare

description traduite de l'entreprise

Description

• Serve as a primary point of contact for clients • Manage inbound and outbound communications • Use web-based tools to resolve customer inquiries • Field customer inquiries and provide responses to questions, issues, and concerns • Connect with customers via phone, email, chat, and/or social media • Resolve and de-escalate issues • Escalate interactions when necessary • Respond to assistance requests and/or process payments • Track call-related information for auditing and reporting • Provide feedback on call issues • Meet defined sales objectives

🎯 Exigences

• High School Diploma or equivalent • Minimum of 6 months of customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems • General knowledge of Windows-based systems • Customer service and/or sales experience preferred • College degree preferred but not required • Ability to follow established procedures • Ability to collaborate effectively with team members, supervisors, and support departments • Outstanding communication, listening, and analytical skills • Strong organizational and problem-solving skills • Ability to prioritize tasks and work well under pressure • Open-minded approach to feedback, evolving policies, and a structured schedule with varied shifts • Sharp critical thinking skills • Proactive problem-solving approach • Dedicated workspace near router for hardwired Ethernet connection • Minimum internet speed of 15 Mbps download/10 Mbps upload • ISP under 50ms • Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN • Proof of internet speed required • Must be a resident of one of the listed eligible U.S. states • Spanish and English bilingual proficiency

🏖️ Avantages

• Comprehensive health benefits, which may include medical, vision, and dental • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts • Career advancement opportunities • Inclusive and diverse workplace culture • Reasonable accommodation during the application process

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