Healthcare Licensed Insurance Representative

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Teleperformance

Teleperformance

10 000+ employés

Fondée en 1978

🤝 B2B

🎯 Recrutement

B2B • Business Services • Recruitment

description traduite de l'entreprise

Description

• Find innovative ways to respond to varying questions, issues, and concerns • Handle and carefully respond to all inbound and outbound customer inquiries • Provide excellent customer service through active listening • Work with confidential customer information and treat it sensitively • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding • Appropriately communicate with customers, exercising retention efforts if needed • Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

🎯 Exigences

• Possess home state Life & Health Insurance License • High School Diploma or equivalent • Minimum of 6 months of customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems and have general knowledge of Windows-based systems • Customer service and/or sales experience preferred • College degree preferred but not required

🏖️ Avantages

• Paid Training • Competitive Wages • Full Benefits (Medical, Dental, Vision, 401k and more) • Paid Time Off • Employee wellness and engagement programs

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