Service Planning Specialist

Emploi pas sur LinkedIn

🕒 il y a 26 jours

🏄 California – Distant

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⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TerminixSIS India

TerminixSIS India

501 - 1000 employés

Fondée en 1927

🏥 Santé

🍽️ Alimentation et boissons

📦 Logistique

Healthcare • Food & Beverage • Logistics

TerminixSIS India est une entreprise leader dans la gestion des nuisibles en Inde. Faisant partie du groupe SIS, elle offre une large gamme de solutions innovantes de lutte contre les nuisibles, y compris le traitement anti-termites et la gestion extensive des nuisibles pour diverses industries telles que la transformation alimentaire, les soins de santé, l'hôtellerie, et plus encore. Avec un héritage de plus de 90 ans dans le domaine de la lutte antiparasitaire, TerminixSIS est reconnue pour ses pratiques de gestion des nuisibles respectueuses de l'environnement et approuvées par le gouvernement. Elle propose des solutions sur mesure pour répondre aux besoins spécifiques des clients dans plus de 250 villes, garantissant l'éradication des nuisibles de manière conforme et efficace, soutenue par des professionnels formés et une infrastructure robuste capable d'exécuter plus de 100 000 services mensuels. TerminixSIS est membre du Conseil Indien du Bâtiment Durable et adhère à plusieurs normes d'audit telles que FSSAI, HACCP et ISO.

Description

• Use route analysis software to adjust territory plans and create effective daily and weekly tactical route plans for assigned branch locations • Analyze plans, resource availability, and territories • Maintain geographic codes, addresses, and customer information • Report metrics daily to the Service Planning Supervisor and Branch Managers/Technicians • Create route plans using work order data and route analysis software • Communicate routes within assigned territories to service personnel • Summarize and review plans daily with the Service Planning Supervisor • Create daily summary reports and provide them to the supervisor • Perform other duties as assigned

🎯 Exigences

• Advanced knowledge of routing and scheduling software systems • Advanced knowledge of branch service department resources, territory structure, recurring service planning, and schedule availability for unplanned demand • Verbal and written communication skills, including public speaking • Analytical skills and attention to detail • Advanced skills with Microsoft Office applications: Word, Excel, Outlook, and PowerPoint • Ability to read, analyze, and interpret business documents, maintenance instructions, procedural manuals, and/or government regulations • Ability to manage multiple, repetitive tasks • Basic understanding of texting software or other software needed for the role • Ability to effectively interact with co-workers and the public • Basic knowledge of company operating systems • High school diploma, GED, or equivalent combination of education and/or experience in the service industry • 1–2 years of related experience as a dispatcher and/or customer service agent • Ability to lift, carry, push, pull, or reposition up to 10 pounds occasionally • Ability to sit for long periods while using computers, phones, and other office equipment • Ability to perform repetitive hand, wrist, and finger motions, including typing • Ability to communicate clearly and receive detailed oral information • Close visual acuity for detail-oriented activities, data analysis, computer use, and reading

🏖️ Avantages

• Benefits start Day 1 for full-time colleagues with no waiting period • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Professional and personal growth opportunities • Training and development programs • Tuition reimbursement for full-time colleagues • Performance incentives may be offered • Health, safety, and flexibility prioritized • Opportunities for career growth and promotion from within

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