Associate Field Sales Account Executive – Luxury Resales Advisor

🕒 il y a 2 mois

🏄 California, New York, +2 états de plus – Distant

🏄 California – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $60 000 - $70 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🧑‍💼 Ingénieur d'affaires

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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The RealReal

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2011

🏪 Place de marché

🛒 Commerce de détail

👗 Mode

💰 €70 000 000 Series H - The RealReal en 2019-03

Marketplace • Retail • Fashion

The RealReal est une plateforme de consignation en ligne de luxe de premier plan qui authentifie, organise et revend des articles de mode de créateurs de seconde main. L'entreprise exploite des centres d'authentification dédiés et combine une évaluation experte humaine avec une technologie propriétaire pour éviter que des contrefaçons n'apparaissent sur la plateforme, tout en gérant la logistique comme la réception, la photographie, le stockage et l'expédition. The RealReal met l'accent sur la durabilité, des expériences de vente au détail inclusives et la croissance à travers les équipes produits et technologie, ventes et corporatives pour soutenir son activité de revente de luxe.

Description

• Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity. • Develop and execute creative networking and outreach strategies to attract new consignors, reactivate lapsed consignor relationships, and generate repeat business. • Proactively build pipeline by sourcing new leads, reactivating lapsed consignors, and converting marketing-qualified leads into active consignors. • Consistently meet or exceed monthly quotas by driving new business growth, reactivation results, and key performance metrics that contribute to overall revenue growth. • Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement, while building meaningful client relationships that extend beyond convenience and transactional service. • Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process. • Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns. • Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers. • Spend the majority of time, over 70%, in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

🎯 Exigences

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance. • Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities. • Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance. • Results-oriented, and comfortable operating independently in a fast-paced, field-based environment. • Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele. • Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication. • Customer-obsessed with a passion for luxury, fashion, and sustainability. • Willing and able to travel more than 70% within the designated market. • Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.

🏖️ Avantages

• Base salary plus uncapped commission • Annual Elite Club Trip for top performers • Monthly sales competitions (i.e. cash | prizes | site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • Flexible Time Off (With Manager Approval)