Product Solution Specialist

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🕒 il y a 1 jour

🏈 Alabama – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of The SSI Group

The SSI Group

11 - 50 employés

Fondée en 2006

🎯 Recrutement

👥 RH Tech

🤝 B2B

Recruitment • HR Tech • B2B

Le groupe SSI est un cabinet de chasseurs de têtes et de recrutement spécialisé avec plus de dix ans d'expérience. SSI se spécialise dans le recrutement, la recherche de cadres dirigeants, la gestion des talents, l'acquisition de talents et la transformation des ressources humaines. Ils servent des clients de premier plan dans le monde entier, à travers l'Asie-Pacifique, le Moyen-Orient, l'Europe/CIS et les Amériques. SSI met l'accent sur des capacités de recherche approfondies, un vaste réseau international de candidats, et des partenariats étroits avec les équipes internes des clients pour offrir une expérience employeur complète et pourvoir des postes difficiles et critiques.

Description

• Lead product solution selling through tailored demonstrations and discussions connecting SSI capabilities to client workflows, operational priorities, and business value • Develop solution narratives and value cases using validated evidence and client inputs • Manage demo and solution presentation requests in Salesforce or the designated tracking system • Own solution content accuracy in proposals, RFPs, and RFIs; validate technical answers and escalate requests requiring new development • Lead discovery with prospects and existing clients to understand revenue cycle workflows, operational challenges, technology environments, and desired outcomes • Translate discovery findings into use cases, workflow maps, solution recommendations, assumptions, dependencies, and measurable success criteria • Evaluate solution fit with Product Managers, Solution Managers, and technical teams; identify capability gaps and integration requirements • Stay current on assigned product releases, capabilities, workflows, limitations, integration requirements, roadmaps, and approved messaging • Capture recurring client needs, objections, competitive findings, and win/loss insights for Product Managers • Maintain Aha! records and reporting for solution activities, client insights, and release readiness • Support product release planning and launches, including solution readiness, demonstration updates, enablement needs, and launch activities • Maintain demonstration scenarios, solution playbooks, discovery guides, workflow diagrams, capability references, competitive intelligence, and battle cards • Create and tailor PowerPoint presentations for prospect and client discussions, executive briefings, demonstrations, sales enablement, and launches • Work with Marketing to create and update sales literature, training decks, presentations, collateral, case studies, and launch content • Train Sales and client-facing teams on solution fit, discovery questions, value messaging, workflow dependencies, and new capabilities • Coordinate solution validation with Product, Engineering, Implementation, and Client Success • Provide documented handoffs covering workflows, solution scope, client expectations, assumptions, dependencies, and unresolved items • Gather post-sale and adoption feedback and track follow-up actions through resolution • Perform other duties as needed

🎯 Exigences

• Minimum high school diploma or GED • Minimum five years of relevant experience in healthcare revenue cycle technology, solution consulting, product solutions, or a closely related field, including client discovery and product demonstrations • Experience with provider workflows, EHR or practice management systems, and healthcare interoperability preferred • Familiarity with claims, remittance, attachments, eligibility, or prior authorization relevant to assigned solutions desirable • Experience supporting RFPs, documenting solution requirements, enabling client-facing teams, or participating in product launches preferred • Strong knowledge of healthcare revenue cycle workflows • Ability to lead discovery, facilitate solution discussions, demonstrate products, and communicate with executive, operational, and technical audiences • Ability to translate complex workflows into clear documentation, recommendations, and business value • Strong communication, organization, independent judgment, and follow-through • Proficiency with Aha!, Salesforce, PowerPoint, documentation tools, and demonstration environments • Ability to learn assigned SSI solutions, roadmaps, and release plans in depth • Must be able to see clearly with or without corrective lenses and hear clearly with or without aids • Must be able to use hands, fingers and wrists repetitively using a computer keyboard and other office equipment • Must be proficient in speaking, reading, and writing English • Must be able to travel by automobile and airplane up to 25% • Background check and drug test required

🏖️ Avantages

• Ability to work remotely or virtually • Equivalent relevant experience may be considered in place of a preferred bachelor’s degree • Accommodation requests supported for fulfilling essential job functions

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