Director of Partner Success

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The Suite

Site WebLinkedInTous les Emplois

51 - 200 employés

🤝 B2B

☁️ SaaS

B2B • SaaS

<The Suite> The Suite est un réseau professionnel et une plateforme événementielle, rehaussé par l'IA, réservé uniquement sur invitation, qui connecte les dirigeants de niveau C et cadres supérieurs dans des communautés de pairs sélectionnées (par exemple, Juridique, Finance, Direction) pour partager des idées, résoudre des problèmes complexes et établir des relations de confiance. Il combine une plateforme membre exclusive, basée sur l'IA, des communautés privées et des événements physique/virtuels sélectionnés pour aider les leaders à prendre des décisions plus rapides et meilleures grâce à l'expertise de leurs pairs.

Description

• Directly manage a team of Senior Partner Success Managers — providing coaching, accountability, and a clear vision for what great looks like on this team • Own your own book of business, managing a portfolio of partners end-to-end from onboarding through renewal and expansion • Build trusted, high-touch relationships with partners — serving as their primary advisor and point of contact across their entire sponsorship experience • Deeply understand each partner's goals and proactively align them to the right opportunities across The Suite's platform, events, and programming • Translate partner activity into clear ROI narratives — surfacing insights, wins, and strategic value in ways that resonate with senior business leaders • Identify and close growth opportunities including upsells, expansions, and new partnership constructs that align with partner priorities and available inventory • Monitor partner health metrics and proactively address risk while keeping renewal and expansion pipelines consistently full • Lead and contribute to planning, execution, and tracking of partner-focused initiatives across the business • Champion an AI-forward operating model — building automations, agents, and internal/external-facing tooling that accelerate results, scale the team's capacity, and enhance the partner experience • Design and deploy partner success agents for recurring workflows • Automate data flows between Hubspot, Airtable, DocSend, Gmail, and more • Continuously improve and expand the agent stack as the business grows and new needs emerge • Document your agents and workflows so the whole team can understand and maintain them

🎯 Exigences

• Proven experience in enterprise customer or partner success, with a track record of managing complex, high-value relationships at a senior level • Experience managing or mentoring team members, with a natural instinct for developing people and holding high standards • Background working with partners or clients where in-person events, sponsorships, or experiential programming were a meaningful component of the relationship • Demonstrated ability to learn and deeply understand partner goals; bonus points for having previously worked with professionals in legal or finance • Demonstrated ability to lead or meaningfully contribute to AI-focused initiatives — whether building automations, deploying agents, or driving adoption of AI tools within a team • Strong commercial instincts — comfortable identifying upsell and expansion opportunities and driving them to close • Exceptional communicator who can distill complex activity into executive-ready insights and build genuine rapport with senior stakeholders • Highly organized and data-oriented, with a habit of monitoring partner health metrics and acting on signals proactively.

🏖️ Avantages

• Offers Equity • $40K – $80K Commission