Principal Consultant – Intelligent Operations

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead est une entreprise de psychologie privée opérant à la fois dans le domaine clinique et en tant que cabinet de conseil aux entreprises.\n\nDans le cadre clinique, Thinkahead collabore étroitement avec des médecins généralistes, des professionnels de santé et des organisations de services communautaires locaux pour fournir des évaluations psychologiques et des interventions aux individus, enfants, couples et familles. Nos psychologues sont des cliniciens expérimentés qui utilisent une approche basée sur des preuves pour traiter les problèmes de santé mentale et/ou au travail.\n\nDans le domaine des entreprises, Thinkahead s'associe aux organisations pour réaliser des transformations au niveau individuel, d'équipe et organisationnel. Nous offrons un réseau de ressources pour aider les organisations du secteur privé et public à identifier et appliquer des solutions innovantes et durables aux divers problèmes affectant leur performance commerciale.\n\nNos programmes et services se concentrent sur le bien-être en entreprise, le développement du leadership et le coaching exécutif pour la transformation de la culture, la formation en entreprise et les services de conseil. Nous utilisons une approche intégrée combinant des principes et des méthodologies psychologiques avec les dernières tendances en management pour atteindre un changement comportemental durable, créer des équipes performantes et des cultures de travail constructives.\n\nThinkahead s'efforce de maximiser la performance et d'améliorer le bien-être par l'alignement et le développement des compétences des personnes et des organisations.\n\nNos services sont composés de nos 4 valeurs fondamentales :\n\n1. Développer, inspirer et stimuler les individus, équipes et organisations\n2. Service personnalisé et flexible qui combine des principes psychologiques éprouvés et des outils avec les dernières innovations en management\n3. Influence positive pour promouvoir des changements comportementaux durables\n4. Intervention ciblée garantissant des solutions rentables et durables

Description

• Provide strategic leadership and guidance to clients, helping them navigate and thrive in a rapidly changing business environment. • Build and maintain strong relationships with key clients, acting as a trusted advisor, and delivering exceptional client service. • Assess current landscape of observability platforms and solutions, including potential capabilities, existing consumption, gaps in coverage, licensing models, and operating models. • Provide recommendations to customers around tools for rationalization, reducing overall complexity while managing spend and enhancing capabilities and coverage. • Guide customers through the establishment of a NOC/SOC/Digital Operations Center, integrating observability platforms with IT Service Management, IT Operations Management, and Workflow Automation platforms. • Lead and manage large-scale consulting engagements, ensuring the successful delivery of high-quality outcomes leveraging observability platforms + workflow automation platforms to deliver optimal solutions within scope, budget, and timeline. • Collaborate with cross-functional teams and subject matter experts like Field CTOs, Business Process Consultants, Principal Technical Consultants, and others to develop innovative strategies and solutions for clients. • Conduct in-depth analysis and evaluation of client operations, financials, and market trends to identify opportunities for growth and improvement. • Develop and present high-impact recommendations, presentations, and reports to clients and senior leadership. • Lead organizational change management efforts in large transformational programs. • Drive business development efforts, including identifying new opportunities, cultivating relationships, and participating in proposal development. • Mentor and develop junior team members, providing guidance and support to enhance their skills and professional growth. • Stay up to date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients. • Contribute to the development of thought leadership content, including white papers, articles, and industry insights.

🎯 Exigences

• Bachelor's or Master's degree in a relevant field, such as business, engineering, finance, or management. • A minimum of 15 years of experience in management consulting, technology consulting, industry, or a related field, with a focus on delivering strategic and transformative solutions to clients. • Strong industry knowledge and expertise in specific sectors, such as healthcare, financial services, technology, or manufacturing. • Strong understanding of the ServiceNow ecosystem, its adjacent technologies, and how it applies to strategic goals and objectives of customers. • Strong understanding of the observability ecosystem and markets, including capabilities, licensing, and best practices for Dynatrace, DataDog, LogicMonitor, Splunk, Qualys, or others. • Strong understanding of automation capabilities, such as Harness, Terraform, Ansible, or others. • Proven leadership abilities, with the capacity to lead and motivate teams towards achieving project goals. • Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively. • Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies. • Demonstrated business development skills, with a successful track record in identifying and pursuing new opportunities. • Strong client relationship management skills, with the ability to build trust, understand client needs, and deliver value-added solutions. • Willingness to travel to client sites as required.

🏖️ Avantages

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.