Director, Catalog Operations, PIM

🕒 il y a 2 mois

🏄 California – Distant

🏄 California – Remote

💵 $125 000 - $160 000 / an

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TOOLBX

Site WebLinkedInTous les Emplois

51 - 200 employés

🏗️ Construction

📦 Logistique

💼 Conseil

Construction • Logistics • Consulting

TOOLBX est une entreprise qui propose une plateforme d'expérience numérique adaptée à l'industrie des fournitures de construction. Leur plateforme permet aux fournisseurs de construction d'optimiser les paiements, de simplifier la gestion des comptes clients, de développer les ventes en ligne et d'améliorer l'expérience client. TOOLBX offre des fonctionnalités telles qu'une vitrine numérique, des outils de devis en ligne et une messagerie web. Elle s'intègre parfaitement aux systèmes ERP existants et fournit des ressources complètes pour débuter dans le e-commerce dans le domaine des fournitures de construction. TOOLBX vise à autonomiser les magasins de fournitures de construction en offrant un traitement sécurisé des paiements en ligne, des options de paiement rapide et des outils de communication client améliorés, tous conçus pour rendre la vente de matériaux de construction en ligne plus efficace et efficiente.

Description

• Own the end-to-end catalog operations process for new and existing TOOLBX customers. • Build scalable workflows for product data intake, cleanup, enrichment, mapping, categorization, QA, and maintenance. • Develop SOPs, QA checklists, SLAs, templates, and playbooks for the catalog operations team. • Identify bottlenecks in the current catalog onboarding process and implement improvements. • Ensure catalog work is repeatable, measurable, and not dependent on tribal knowledge or manual heroics. • Own TOOLBX’s PIM operating strategy, including how product data is structured, governed, enriched, and maintained. • Define standards for product taxonomy, categories, brands, attributes, images, descriptions, units of measure, and product relationships. • Partner with Product and Engineering to improve PIM tooling, internal workflows, data models, and automation. • Help determine what should be handled manually, through tooling, through vendor/manufacturer feeds, and through AI. • Use AI tools to improve catalog operations and reduce manual work. • Lead or support dealer-facing catalog walkthroughs during onboarding. • Explain catalog structure, data gaps, product data requirements, and launch readiness in a clear, customer-friendly way. • Develop repeatable processes for sourcing product data from vendors, brands, manufacturers, customers, and ERP exports. • Create standards for ingesting, cleaning, normalizing, and maintaining third-party product data. • Manage and develop a small catalog/merchandising operations team.

🎯 Exigences

• 5+ years of experience in catalog operations, PIM, product data management, eCommerce operations, marketplace operations, merchandising operations, data operations, or a related field. • Experience working with large, messy, multi-source product datasets. • Strong understanding of product taxonomy, categorization, attributes, enrichment, images, descriptions, units of measure, and data quality. • Proven ability to build operational processes, workflows, SOPs, QA systems, and team playbooks. • Hands-on experience with PIM systems, spreadsheets, databases, automation tools, workflow tools, or product data platforms. • Advanced comfort using AI tools to improve productivity, automate workflows, clean data, enrich content, and improve operational quality. • Strong project management and process design skills. • Ability to manage a small team while remaining hands-on. • Strong customer communication skills, especially around complex data, implementation, or catalog topics. • Background in construction supplies or a related industry domain knowledge is a plus.

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities