Strategic Account Manager

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🌲 North Carolina – Distant

🌲 North Carolina – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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TOPPAN Group

Site WebLinkedInTous les Emplois

10 000+ employés

🏭 Fabrication

📦 Logistique

📣 Marketing

Manufacturing • Logistics • Marketing

Le groupe TOPPAN est une multinationale japonaise diversifiée spécialisée dans les technologies d'impression, l'emballage et les solutions d'information, avec des activités en expansion dans la transformation numérique, les services alimentés par l'IA, les dispositifs IoT et edge, la logistique et la conception d'espaces/bureaux. Le groupe met l'accent sur la recherche et le développement dans les technologies d'impression et de sécurité (y compris la cryptographie post-quantique), la durabilité et les solutions pour entreprises à destination des clients dans les musées, la fabrication et les biens de consommation emballés.

Description

• Develop and maintain long-term relationships with key clients, acting as the main point of contact. • Understand client business goals and develop strategic plans to support those goals. • Identify opportunities for account growth and work with internal teams to develop and implement strategies. • Oversee the delivery of services to ensure they meet client expectations and are delivered on time and within budget. • Track and report on account performance, providing regular updates to clients and internal stakeholders. • Address and resolve any issues or concerns that arise, ensuring client satisfaction. • Work closely with sales, marketing, and product teams to align efforts and achieve business objectives.

🎯 Exigences

• Prefer Bachelor's degree in Business, Marketing, or a related field. • 5+ years of experience in account management, sales, or a related field. • Excellent verbal and written communication skills. • Strong analytical and problem-solving abilities. • Proven experience in managing projects and delivering results. • Strong customer service orientation with a focus on client satisfaction. • Ability to work effectively in a team environment. • Ability to adapt to changing client needs and business environments. • Proficiency in CRM software and Microsoft Office Suite.

🏖️ Avantages

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement