Senior Account Manager

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de TriNetX, pas via un site d'emploi

Repérée par Remote Rocketship il y a 10 jours

Toujours ouverte sur le site de TriNetX. Vérifiée il y a 4 minutes.

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TriNetX

201 - 500 employés

Fondée en 2013

🏥 Santé

💊 Pharmaceutique

☁️ SaaS

🔥 Financement dans la dernière année

💰 €200 000 000 Corporate Round en 2026-04

Healthcare • Pharmaceuticals • SaaS

TriNetX est un réseau mondial de recherche en santé et une plateforme d’analyse de données qui agrège des données cliniques anonymisées issues du monde réel, provenant d’hôpitaux et d’organisations de santé. La plateforme accompagne la conception d’essais cliniques, la sélection des sites, le recrutement des patients et la production de données probantes en vie réelle. Cette solution SaaS est utilisée par des professionnels de santé, des entreprises biopharmaceutiques, des organismes de recherche sous contrat et des chercheurs pour interroger des jeux de données fédérés, effectuer des analyses et accélérer la recherche clinique, tout en assurant la gestion des contrôles de confidentialité et de consentement.

Description

• Manage a portfolio of named accounts as the primary point of contact and trusted advisor • Drive adoption of TriNetX within member organizations through onboarding, training, and workflow integration • Drive account retention, expansion, and upsell by identifying new use cases and aligning solutions to client needs • Build and maintain relationships with clinical, medical affairs, procurement, and other key stakeholders • Develop and execute account plans covering expansion strategy, relationship maps, and client success metrics • Coordinate with delivery, data management, and solutions teams to ensure client satisfaction and successful project outcomes • Champion customer interests internally and provide actionable product and process feedback • Track account health, renewal risks, and expansion opportunities in Salesforce CRM • Represent TriNetX at client meetings, advisory boards, and relevant industry conferences

🎯 Exigences

• Bachelor’s degree • 10+ years of experience in key account management, preferably in healthcare IT or pharmaceutical/CRO environments • Strong understanding of clinical trial processes and RWD/RWE applications • Demonstrated success in sales and account growth, with ability to negotiate and close renewals/add-ons • Exceptional communication and relationship-building skills across all organizational levels • Tech-savvy with ability to learn and apply new tools quickly • Highly organized, detail-oriented, and skilled in problem-solving • Results-driven, accountable for short- and long-term goals, and comfortable working independently and collaboratively • Strategic thinker with a proactive, growth-oriented mindset • Willingness to travel internationally (20–30%) • Experience managing accounts with real-world data, clinical trial technology, or SaaS data products (preferred) • Background in clinical research, drug development, or medical affairs within a pharmaceutical or biotech client (preferred) • Must be authorized to work in the U.S. through employment verification requirements

🏖️ Avantages

• 20%–30% domestic and international travel exposure • Equal Opportunity Employer • E-Verify participation

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