Prior Authorization Coordinator

🕒 il y a 8 jours

🎰 Nevada – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 11%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TrueScripts Management Services

TrueScripts Management Services

51 - 200 employés

Fondée en 2014

🏥 Santé

💼 Conseil

⚕️ Assurance santé

Healthcare • Consulting • Healthcare Insurance

TrueScripts Management Services est dédiée à fournir des services de gestion des prestations pharmaceutiques exceptionnels. Avec un accent sur la réalisation d'économies maximales et des soins remarquables, TrueScripts collabore étroitement avec les membres, les clients, les courtiers et les prescripteurs pour offrir des solutions personnalisées et sur mesure. L'entreprise est fière de sa transparence et de son efficacité, offrant un délai de traitement de 24 à 48 heures pour les demandes d'autorisation préalable et un engagement envers le service client, garantissant que des personnes réelles sont disponibles pour aider dans plus de 99 % des cas.

Description

• Review and process prior authorization requests for pharmacy claims • Provide service to TrueScripts’ members • Handle prior authorizations received electronically, by fax, or by provider/member request • Verify received documentation and obtain required documentation according to benefit plan parameters and pharmacist guidance • Navigate submitted prior authorizations from receipt through clinical review determination using PA navigation software • Complete new and renewal prior authorization requests for specialty and non-specialty drugs • Contact members, pharmacies, and physician offices by telephone, email, and fax as necessary • Ensure compliance with benefit plan parameters • Educate and assist members with pharmacy benefit plans and prior authorization requests • Monitor PA queues and process requests according to company guidelines • Investigate, solve, and resolve issues related to prior authorization requests • Receive automated clinical review responses from ePA and manual clinical reviews from pharmacists • Create and send denial letters to providers • Move approved prior authorizations to the appropriate Member or Clinical Care queues • Perform other assigned duties

🎯 Exigences

• Applicants must reside in the Pacific time zone • High school diploma required • Two-year degree in a related field preferred • Demonstrated reliable work history • Some experience in pharmacy prior authorizations or retail pharmacy experience • Effective communication skills with members, physicians’ offices, and pharmacies • Ability to learn and explain pharmacy benefit plans to benefit holders • Proactive mindset and ability to work diligently through prior authorization queues • Ability to work independently • Proficiency in Microsoft Office 365, including Word, Excel, and Outlook • Ability to multitask and adjust priorities based on business needs • Strong problem-solving abilities, analytical thinking, and attention to detail • Willingness to learn business processes specific to the Pharmacy Benefit Management (PBM) industry

🏖️ Avantages

• Fully remote work arrangement

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