Outbound Sales Performance Leader

🕒 il y a 19 jours

🇺🇸 États-Unis – Télétravail

💵 $33 - $36 / heure

⏰ Temps Plein

🟠 Senior

🤑 Commercial

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of The Travel Corporation

The Travel Corporation

5001 - 10000 employés

Fondée en 1920

🏨 Hôtellerie

💼 Conseil

✈️ Tourisme

Hospitality • Consulting • Travel

The Travel Corporation est une entreprise mondiale de voyage et de tourisme dédiée à offrir des expériences de voyage transformantes. Avec une passion pour l'exploration du monde, l'entreprise propose une variété de styles de voyage et de destinations, allant des circuits de luxe guidés aux aventures sur mesure. Leur engagement envers la durabilité est évident à travers des initiatives comme la TreadRight Foundation, qui s'efforce de faire du voyage une force positive en abordant les impacts sur la planète, les gens et la faune. En tant que famille de marques, The Travel Corporation vise à satisfaire le désir humain de connexion et d'apprentissage à travers le voyage, tout en respectant une stratégie de durabilité alignée avec les objectifs mondiaux de l'ONU.

Description

• Lead and develop a team of Outbound Sales Specialists to achieve revenue, conversion, and productivity goals • Coach team members through call reviews, performance discussions, and ongoing skill development • Monitor contact rates, conversion rates, revenue attainment, productivity, and funnel performance • Use data and performance insights to identify opportunities, remove barriers, and improve results • Drive outbound sales programs including high-intent leads, past guest campaigns, abandoned carts, and customer reactivation initiatives • Establish and maintain performance management and accountability practices • Partner with Marketing and Contact Center leadership to maximize lead quality and campaign effectiveness • Support recruitment, onboarding, and development of the growing outbound sales team • Recommend and implement improvements to processes, workflows, scripts, and sales practices • Contribute operational insights and best practices to shape and scale TTC's outbound sales capability

🎯 Exigences

• 3+ years of outbound sales experience within a sales contact center, business development, or similarly target-driven environment • Previous people leadership experience with responsibility for coaching, performance management, and team results • Experience managing against measurable revenue, sales, conversion, or productivity targets • Strong understanding of outbound sales methodologies, lead management, and sales funnel performance • Demonstrated ability to use data and reporting to drive performance improvements • Experience coaching consultative selling, objection handling, and conversion techniques • Strong communication and relationship-building skills with the ability to influence across teams • Experience working cross-functionally to achieve broader business objectives • Experience leading outbound sales, inside sales, business development, or contact center sales teams • Experience building, launching, or scaling new sales programs or capabilities • Experience with marketing-generated leads, lead nurturing, customer reactivation, or abandoned cart programs • Experience in travel, hospitality, or another high-consideration consumer sales environment • Experience with Salesforce, Genesys, or similar CRM/contact center technologies • Ability to start training on November 16, 2026 if hired

🏖️ Avantages

• Performance-based incentives • Fully remote position

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