
201 - 500 employés
🚘 Automobile
👥 RH Tech
🤝 B2B
Automotive • HR Tech • B2B
Tusker propose des programmes d’avantages automobiles et de leasing ou d’abonnement de véhicules, mis en place par les employeurs. L’entreprise fournit une plateforme en ligne et des services associés permettant aux employeurs de proposer à leurs salariés des véhicules via des dispositifs de salary sacrifice et d’abonnement, tout en facilitant la gestion des achats, du financement, de la maintenance et de l’administration de flottes. Son offre met l’accent sur les véhicules à faibles émissions et électriques, et s’adresse aux organisations (employeurs) ainsi qu’à leurs salariés.
🕒 il y a 15 jours
🏈 Ohio – Distant
💵 $85 000 / an
⏰ Temps Plein
🟡 Intermédiaire
🟠 Senior
🏗️ Ingénieur Plateforme
👻 Score fantôme 1%
🗣️🇺🇸🇬🇧 Anglais requis
D'où vient cette offre
Publiée sur la page carrières de Tusker, pas via un site d'emploi
Repérée par Remote Rocketship il y a 15 jours
Toujours ouverte sur le site de Tusker. Vérifiée il y a 26 minutes.

201 - 500 employés
🚘 Automobile
👥 RH Tech
🤝 B2B
Automotive • HR Tech • B2B
Tusker propose des programmes d’avantages automobiles et de leasing ou d’abonnement de véhicules, mis en place par les employeurs. L’entreprise fournit une plateforme en ligne et des services associés permettant aux employeurs de proposer à leurs salariés des véhicules via des dispositifs de salary sacrifice et d’abonnement, tout en facilitant la gestion des achats, du financement, de la maintenance et de l’administration de flottes. Son offre met l’accent sur les véhicules à faibles émissions et électriques, et s’adresse aux organisations (employeurs) ainsi qu’à leurs salariés.
• Administer, monitor, maintain, and support customer-facing security platforms and operational technologies • Handle Tier 3 escalations by analyzing logs, configurations, connectivity, integrations, and system behavior to identify root causes and restore service • Resolve technical issues within established procedures and appropriately escalate architectural, unfamiliar, or business-critical matters • Assist with planning and testing platform upgrades, patches, and releases • Execute and validate approved production changes and scheduled maintenance • Support new-client onboarding by configuring and validating platform components, agents, policies, connectivity, and integrations • Improve reliability, scalability, efficiency, and supportability through better processes, scripts, tools, and automation • Investigate and resolve platform outages and service-impacting incidents with internal teams and vendors • Maintain runbooks, technical procedures, troubleshooting notes, standards, and platform documentation • Collaborate with the SOC, Service Desk, Client Experience Managers, IT Operations, vendors, senior engineers, and architects • Follow change management, access control, and operational governance requirements
• At least 3 years of professional experience in IT, cybersecurity, systems administration, platform engineering, technical support, or a related discipline • Experience troubleshooting and supporting enterprise technology environments beyond traditional Tier 1 or Tier 2 responsibilities • Strong Windows knowledge • Solid understanding of TCP/IP, DNS, DHCP, firewalls, routing, and network troubleshooting • Familiarity with Microsoft 365, Azure/Entra ID, Active Directory, endpoint security, identity, access controls, and security best practices • Ability to work independently, manage competing priorities, and exercise sound judgment about when to seek guidance • Strong attention to detail when making production changes or performing platform maintenance • Clear written and verbal communication, including explaining technical findings to technical and non-technical audiences • Commitment to continuous learning, accountability, and developing deeper ownership of assigned technologies • Preferred: experience in an MSSP, MSP, cybersecurity organization, or enterprise technology environment • Preferred: experience with EDR/XDR, SIEM, RMM, vulnerability management, email security, backup, or disaster recovery platforms • Preferred: knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and cloud or hybrid environments • Preferred: experience with PowerShell, automation, APIs, platform integrations, or enterprise monitoring tools • Preferred: associate or bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field; equivalent professional experience is accepted • Preferred: relevant Microsoft, CompTIA Network+, Security+, CySA+, or vendor-specific certifications
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