Client Growth & Success Principal Manager – Enterprise Accounts

🕒 il y a 21 jours

🇺🇸 États-Unis – Télétravail

💵 $150 000 - $175 000 / an

⏰ Temps Plein

🔴 Expert

📈 Marketing de croissance

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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Twin Health

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2018

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Twin Health est une entreprise spécialisée dans l'amélioration de la santé métabolique des employés et des adhérents des régimes de santé en prévenant et en inversant les maladies métaboliques chroniques. En utilisant une technologie propriétaire d'intelligence artificielle baptisée Digital Twin, combinée à des appareils intelligents, des objets connectés et une équipe de soins cliniques, Twin Health fournit des recommandations de santé personnalisées. Les solutions proposées aident à la perte de poids, à la réduction des niveaux de sucre dans le sang, à l'amélioration de l'énergie, de l'humeur et du sommeil, et à la diminution de la dépendance aux médicaments coûteux en traitant les causes profondes des dysfonctionnements métaboliques. Leurs programmes fondés sur des preuves apportent des bénéfices substantiels pour la santé, incluant une réduction considérable des niveaux de sucre dans le sang, l'élimination des médicaments, et une amélioration générale de la santé métabolique en six mois.

Description

• Build and maintain trusted strategic relationships with executive, HR, benefits, clinical, and operational stakeholders • Navigate complex enterprise organizations and align divergent stakeholder priorities • Develop expertise in Twin Health programs, clinical operations, implementation processes, and growth marketing strategies • Provide data-driven consultative recommendations to improve program adoption, member engagement, clinical outcomes, and client satisfaction • Prepare and deliver executive business reviews, ROI analyses, and strategic recommendations • Monitor client health, identify risks, and develop mitigation strategies • Drive client decision-making through long, multi-layered decision cycles • Influence adoption across HR, benefits, clinical, operational, financial, and member-experience stakeholders • Develop client success stories, testimonials, case studies, and reference opportunities • Develop and execute strategies to maximize program adoption, stakeholder engagement, and member participation • Leverage data and performance insights for optimization and continuous improvement • Collaborate with Marketing on client success stories, case studies, and proof points • Support and lead client events, webinars, and strategic initiatives • Own the full client renewal lifecycle and drive retention • Identify and secure expansion and upsell opportunities • Surface renewal and expansion risks and execute mitigation plans • Coordinate across Implementation, Clinical, Product, Analytics, Marketing, and Business Development • Partner with client leaders on workflow optimization, operational improvements, and strategic growth • Develop promotional strategies and engagement toolkits with Member Marketing • Proactively solve problems and lead through influence • Perform other duties as assigned

🎯 Exigences

• 8+ years of experience in Client Success, Strategic Account Management, Consulting, Partnership Management, or a similar client-facing role within healthcare • Experience supporting large, complex enterprise organizations is strongly preferred • Proven track record of building strategic client partnerships that drive adoption, client retention, revenue growth, and long-term business value • Experience managing highly matrixed enterprise organizations with multiple executive, clinical, operational, and technical stakeholders • Strong understanding of benefits design, healthcare delivery models, clinical operations, population health, and value-based care principles • Exceptional relationship-building, communication, presentation, and executive influencing skills • Strong analytical, strategic thinking, and problem-solving abilities with the ability to translate data into actionable recommendations • Demonstrated ability to influence without direct authority and lead cross-functional initiatives across diverse stakeholder groups • Highly organized with exceptional attention to detail, accountability, and follow-through • Comfortable navigating ambiguity while balancing multiple priorities in a fast-paced, evolving environment • Collaborative mindset and passion for delivering measurable client outcomes • Willingness and ability to travel as needed • Experience scaling programs across large, geographically distributed populations during periods of growth or expansion preferred • This remote opportunity is available to US based persons • Applicants must be authorized to work for any employer in the U.S. • Twin Health is unable to sponsor or take over sponsorship of an employment Visa at this time

🏖️ Avantages

• Bonus eligibility • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for the employee • 80% healthcare, dental, and vision coverage for family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • Remote work • High level of flexibility • Competitive compensation package

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