Senior Strategic Partnerships Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $113 000 - $130 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Updater

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2010

👥 B2C

🏢 Entreprise

🏪 Place de marché

💰 €215 000 000 Debt Financing en 2022-05

B2C • Enterprise • Marketplace

Updater est une entreprise offrant une suite complète d'outils et de services pour simplifier le processus de déménagement pour les particuliers et les entreprises. Leur plateforme aide les utilisateurs à organiser leur déménagement en fixant des rappels, accédant à des listes de vérification et en sécurisant les services nécessaires tels que l'internet, la télévision, les services publics et l'assurance. Updater collabore avec des entreprises de déménagement, des agents immobiliers et des gestionnaires de propriétés multifamiliales pour garantir une expérience sans faille pour les utilisateurs. Ils proposent un marché unique de produits et services liés au déménagement, permettant aux entreprises d'intégrer les outils d'Updater pour améliorer leur offre. Updater vise à réduire le stress associé au déménagement et à rendre le processus aussi fluide que possible.

Description

• Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction. • Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins. Prepare and present monthly performance recaps, assist in high-level business reviews, and act in a support role for leadership on the company's largest accounts. • Manage the technical and marketing 'buyflow' for partners. This includes auditing digital customer journeys, ensuring API integrations are functioning correctly, and verifying that compliance and partner brand guidelines are met. • Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem. • Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures. Help to facilitate negotiations for incremental incentives linked to high-value product tiers and premium service adoptions. • Handle the administrative lifecycle of partnerships, including tracking contract amendments, managing commission reconciliation, and coordinating with internal legal and compliance teams for industry-specific regulatory requirements.

🎯 Exigences

• 5+ years of experience in account management, partnerships, or business operations including direct experience with large national or regional companies in telecommunications, home service providers and/or utility companies. • Proficiency in data analysis and visualization tools to track performance trends and build sales forecasts (e.g. Looker or similar business intelligence tools). • Strong ability to manage complex checklists and technical requirements for digital integrations. • Excellent written and verbal communication skills; comfortable presenting data-driven insights to mid-level and senior stakeholders. • Proven ability to effectively manage multiple partners and internal cross-functional projects simultaneously. • Demonstrates a strong ownership mindset with a bias toward action—proactively identifying opportunities, taking initiative, and driving results end-to-end.

🏖️ Avantages

• Medical, Dental, and Vision Insurance • Flexible PTO • 13 paid company holidays annually • Updater Stock Options • 401(k) with employer match • Wellbeing Subsidy • One Medical membership • Virtual on-demand healthcare through Teladoc and Talkspace • Flexible spending account (FSA) • Health savings account (HSA) • Supplemental Short & Long Term Disability Insurance • Supplemental Life Insurance • Paid Parental Leave