Regional Operations Director

🕒 il y a 8 jours

🏰 Missouri – Distant

🏰 Missouri – Remote

💵 $115 000 - $150 000 / an

⏰ Temps Plein

🔴 Expert

⚙️ Opérations

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VCA Animal Hospitals

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1986

🏥 Santé

👥 B2C

Healthcare • B2C

VCA Animal Hospitals est un réseau national d'hôpitaux vétérinaires et de services de soutien axé sur la santé des animaux de compagnie. Avec plus de 1 000 hôpitaux VCA locaux à travers les États-Unis et un bureau de soutien à Los Angeles, VCA fournit des soins cliniques, des stages, une formation continue et un leadership régional pour les vétérinaires, les techniciens et le personnel hospitalier. L'entreprise met l'accent sur le développement professionnel (plus de 750 cours référencés), des pratiques de pointe dans l'industrie (par exemple, des plans de bien-être et des positions cliniques), et opère en tant que membre de la famille Mars, Inc. VCA sert directement les propriétaires d'animaux à travers son réseau d'hôpitaux et ses services associés.

Description

• Own and deliver regional P&L and KPIs through strong hospital execution, coaching and holding hospital leaders accountable for results while applying data and operational rigor to strengthen performance. • Drive hospital performance by identifying growth opportunities, expanding service offerings, optimizing appointment and capacity utilization. • Equip and coach hospital leaders to enhance doctor productivity while maintaining the highest standards of medical excellence and patient outcomes and ensuring accuracy of production data. • Manage and execute pricing strategies, discount governance, and fee structures to ensure fairness, competitiveness, and alignment with business goals. • Use financial, operational, and medical quality insights to guide decision-making, identify trends, mitigate risk, and unlock sustainable performance improvement. • Drive regional financial performance with disciplined cash control, effective budgeting, and optimized labor and inventory management. • Execute enterprise-designed programs (VCA and United in Care) with discipline across hospitals driving consistent adoption, reducing one-off local solutions, and ensuring network-aligned operational excellence at the hospital level. • Ensure hospitals consistently deliver exceptional client and Associate experiences and high-quality medical care by optimizing workflows, appointment availability, resource allocation, and operational processes. • Cultivate operational excellence through consistent Hospital leader coaching, visit cadence, and performance conversations. • Model VCA’s mission and The Five Principles of Mars, Inc., setting the cultural tone for the organization and fostering a purpose-driven, high-trust environment where teams thrive.

🎯 Exigences

• Bachelor’s Degree / MBA or DVM or a degree in healthcare • 8+ years driving multi-unit operational performance with end-to-end P&L responsibility, successfully leading through growth in dynamic, matrixed organizations / 10+ Years Preferred • Advanced digital fluency with productivity platforms, including MS365, leveraging cloud-based tools to enhance communication, planning, and operational execution. • Strong proficiency in data and analytics platforms (Excel, Power BI), with the ability to interpret complex data sets, extract actionable insights, and drive data-informed decision-making across a multi-site organization. • Ability to read, write, and speak English • Ability to relocate for career pathing.

🏖️ Avantages

• medical • dental • vision • paid vacation/sick days • 401(k) • generous employee pet discounts and more!