Ambulatory Access Optimization Specialist

🕒 il y a 13 jours

🏈 Alabama, Florida, +13 états de plus – Distant

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💵 $75 524 - $117 083 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of VCU Health

VCU Health

10 000+ employés

🏥 Santé

⚕️ Assurance santé

Healthcare • Healthcare Insurance

VCU Health est un centre médical universitaire dédié à l'avancement de la médecine et à l'amélioration de la santé communautaire. Avec plus de 800 médecins dans plus de 200 spécialités cliniques, il offre une large gamme de services, y compris les soins contre le cancer, les services cardiaques et vasculaires, les neurosciences, l'orthopédie, la pédiatrie, les soins d'urgence et la télémédecine. VCU Health intègre une technologie de pointe et une expertise clinique pour faire des avances médicales une réalité. Il gère divers hôpitaux et centres de soins complets, y compris le VCU Medical Center au centre-ville de Richmond et le Children's Hospital of Richmond. VCU Health met également l'accent sur la recherche et les essais cliniques pour repousser les limites du possible en médecine.

Description

• Serve as the primary operational contact for assigned specialties, supporting scheduling workflow optimization and adoption of Epic tools • Lead implementation and sustainment of access standards by aligning scheduling practices with enterprise strategy and specialty needs • Identify and resolve operational barriers such as template inefficiencies, held time, and visit type inconsistencies through collaboration with clinical and design teams • Provide targeted education and training to specialty leadership and frontline staff on scheduling tools, workflows, and best practices • Monitor key performance indicators including held time, block release rates, self-scheduling penetration, and deny rates, and escalate gaps proactively • Support change management efforts for adoption and sustainability of scheduling improvements • Act as a subject matter expert for Epic scheduling tools and embed them in daily operations • Facilitate visit type cleanup and optimization, including Fast Pass and self-scheduling configurations • Drive consistency and reduce variation in scheduling practices across departments to maintain governance and improve patient access • Participate in special projects and provide assistance to team members; accept alternate assignments as required

🎯 Exigences

• Permanently reside in Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia • Bachelor’s degree in Business, Finance, Health Information Management, or related field • A combination of education and experience may be considered in lieu of the degree • Two (2) plus years of EPIC Cadence design, build, and implementation experience • Provider template optimization, visit type, department, and provider build experience preferred • Project management experience required • Ability to manage multiple priorities simultaneously • Strong recall, reasoning, problem solving, hearing, clear speech, legible writing, reading, and logical thinking • Able to handle multiple priorities and adapt to frequent change • Manual dexterity and finger dexterity • Ability to lift/carry 0–50 lbs.

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