Technical Instructor – Regulatory

🕒 il y a 8 mois

🌲 North Carolina – Distant

info

💵 $70 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🚔 Conformité

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Veeva Systems

1001 - 5000 employés

☁️ SaaS

⚕️ Assurance santé

💊 Pharmaceutique

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems Inc. est un leader des logiciels cloud pour l’industrie mondiale des sciences de la vie. Animée par l’innovation, l’excellence produit et la réussite de ses clients, Veeva compte plus de 875 clients, des plus grands groupes pharmaceutiques aux biotechs émergentes. Le siège de Veeva est situé dans la région de la baie de San Francisco, avec des bureaux au Canada, en Europe, en Asie et en Amérique latine. Veeva vise 10 000 collaborateurs d’ici 2025 : consultez la section Offres d’emploi pour nos postes ouverts et notez que toute correspondance adressée aux nouveaux candidats ou aux candidats en cours ne proviendra que d’une adresse e‑mail officielle @veeva.com.

Description

• Train and educate customers and users on Veeva Vault RIM products, including platform architects, developers, administrators, business analysts, and super users • Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with potential on-site travel • Proactively maintain, develop, and strengthen training delivery expertise and technical product knowledge • Collaborate with Veeva subject matter experts, stakeholders, and technical curriculum development team to develop, refine, and maintain training programs • Participate in and lead initiatives to support Veeva’s business goals and improve learner experience • Identify and highlight enhancements in training delivery approach and content, champion continuing development with leadership • Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter

🎯 Exigences

• Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices) • 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education • Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions) • Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders • Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs • Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups • Fluent in English (verbal, reading, and written); additional language proficiency is a plus • Willingness to travel up to 20% to deliver on-site training, including international travel as needed • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position

🏖️ Avantages

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Flexible Work Anywhere arrangements (work from home or in-office) • Position may be eligible for variable bonus and/or stock bonus

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