VP Technical Account Management

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Vega, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Vega. Vérifiée il y a 4 heures.

Logo of Vega

Vega

51 - 200 employés

Fondée en 2001

🍽️ Alimentation et boissons

🏥 Santé

🛍️ eCommerce

Food & Beverage • Healthcare • eCommerce

Vega est une marque de nutrition pour consommateurs spécialisée dans les poudres de protéines à base de plantes, les compléments alimentaires et les shakes prêts-à-boire conçus pour la performance athlétique et la nutrition quotidienne. L'entreprise met l'accent sur des formulations propres, sans gluten et axées sur un objectif pour les athlètes et les consommateurs soucieux de leur santé. Elle vend directement aux consommateurs via une boutique en ligne et des canaux de distribution, et propose des programmes d'abonnement et de fidélité.

Description

• Own Vega's entire post-sale technical engagement model • Build and scale Vega's post-sale organization • Define post-sale technical deployment standards, processes, playbooks, and scalable engagement models • Establish KPIs that reflect customer value • Hire, develop, and scale a global team of Technical Account Managers • Ensure strategic customers achieve measurable value from onboarding through long-term impact • Build technical and executive relationships with strategic accounts • Serve as senior technical escalation point for complex issues on important accounts • Identify portfolio risks and drive mitigation • Partner with Account Management, Support, Product, and Engineering to drive retention and resolve issues • Translate customer patterns, friction, and gaps into product influence • Represent security-team needs in roadmap decisions • Advocate for agentic detections and AI-driven security workflows • Travel to customer sites for key engagements approximately 50% of the time

🎯 Exigences

• 10+ years working directly with customers in technical account management, pre-sales, customer success, or security consultancy roles • 5+ years of proven experience managing and scaling a TAM team in B2B SaaS • Hands-on experience with SIEM or security analytics platforms • Experience at a cybersecurity company • Startup experience strongly preferred • Proven track record with large enterprises, including Fortune 100 accounts • Strong cloud fundamentals across AWS, Azure, and/or GCP • Excellent leadership and stakeholder communication skills with engineers and C-suite • Comfort working in a high-growth, global startup environment • Background in a SOC, Security Engineering, Incident Response, or Threat Hunting role is a bonus • Experience building post-sale organizations from the ground up is a bonus • Familiarity with KQL (Kusto Query Language) is a bonus

🏖️ Avantages

• Remote work • Travel to customer sites for key engagements (~50% of the time)

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