Account Manager – TIC

🕒 il y a 11 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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FoodChain ID

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1996

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

FoodChain ID est une entreprise spécialisée dans les solutions de certification et de conformité principalement pour l'industrie agroalimentaire. Elle propose une large gamme de services incluant les certifications de sécurité alimentaire, les certifications biologiques et non-OGM, l'évaluation de la conformité réglementaire et les certifications de durabilité. Elle offre également des outils de conformité réglementaire, des solutions de tests, des services de conseil et des formations pour aider les entreprises à garantir la sécurité des produits et à répondre aux exigences réglementaires sur les marchés mondiaux. Son expertise s'étend à la protection des marques contre la fraude alimentaire, à la réduction des risques d'entrée sur le marché et à l'utilisation de la technologie pour le développement de produits et l'analyse de conformité. FoodChain ID est dédiée au maintien de la transparence et de la sécurité dans la chaîne d'approvisionnement alimentaire, offrant ses services à plus de 30 000 clients dans le monde entier.

Description

• Manage a defined portfolio of EMEA and APAC clients as the principal commercial point of contact • Build and maintain trusted relationships with client stakeholders across quality, technical, procurement, sustainability, operations and senior management • Understand each client’s business, operating environment, regulatory obligations and future requirements • Create and maintain account plans covering relationship objectives, renewals, risks, opportunities and actions • Lead and coordinate renewals for certification, inspection, testing, consulting and other contracted services • Identify cross-sell and account-development opportunities across FoodChain ID’s TIC portfolio based on client needs • Prepare and present proposals, quotations and commercial updates with technical and operational colleagues • Coordinate internal responses to client requests and ensure actions are completed on time • Support resolution of commercial or service issues • Monitor account performance, client satisfaction, revenue, renewal dates, pipeline and risks in the CRM system • Keep informed about international food safety, certification, regulatory and sustainability requirements • Provide forecasts and account updates to management, including renewal confidence, growth opportunities, risks and support required • Work closely with technical, operational and commercial colleagues across a geographically distributed team

🎯 Exigences

• Experience in account management, client relationship management or business development within TIC, certification, testing, inspection, food safety, regulatory compliance or a related technical services environment • Proven record of retaining and developing existing client relationships and achieving commercial targets • Experience managing renewals, preparing quotations or proposals, and identifying appropriate additional services for existing clients • Practical understanding of the food, agri-food, manufacturing, retail or supply-chain sectors • Experience of food safety or sustainability services is advantageous • Experience working with multiple stakeholders and coordinating activity across technical, operational and commercial teams • Strong working knowledge of Microsoft Office, particularly Word, Excel and Outlook • Experience using a CRM system • Relevant degree or professional qualification is desirable but not essential where equivalent sector experience is demonstrated • Excellent communication and relationship-building skills • Commercial awareness and ability to identify client needs, assess opportunities and make sound recommendations • Ability to explain technical or regulated services in clear, practical language • Ability to manage multiple accounts, deadlines and priorities • Strong negotiation, presentation and influencing skills • Ability to work effectively with technical experts, auditors, inspectors, laboratories and operational teams • Strong attention to detail and commitment to accurate CRM, forecasting and account records • Self-motivated, professional and comfortable working independently in a UK-wide or geographically distributed team • Excellent written and spoken English • Right to work in the UK • Must be able to travel to clients • Visa sponsorship and relocation are not available

🏖️ Avantages

• Remote-based opportunity • Client travel • Opportunity to manage and develop existing client relationships across EMEA and APAC • Commercial development and account-growth opportunities

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