Operations Supervisor

🕒 il y a 1 mois

🌵 Arizona – Distant

🌵 Arizona – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🦅 Parrain de Visa H1B

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Verra Mobility

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2018

🚗 Transport

📡 Télécommunications

🏢 Entreprise

Transport • Telecommunications • Enterprise

Verra Mobility est un leader mondial dans les solutions de transport intelligentes, dédié à créer des communautés plus sûres et plus intelligentes grâce à des technologies de transport de pointe. L'entreprise collabore avec les gouvernements locaux, les districts scolaires et les flottes commerciales pour fournir des systèmes intégrés qui améliorent la mobilité, la sécurité et l'efficacité routière. Les offres de Verra Mobility incluent des solutions d'application de la sécurité, des solutions de stationnement et la gestion de flottes commerciales, desservant une gamme diversifiée de clients tels que les municipalités, les districts scolaires, les opérateurs de flottes commerciales et les entreprises de location de voitures. Présente dans plus de 15 pays et ayant de nombreux partenariats avec des autorités de péage et des municipalités de premier plan, Verra Mobility s'engage à conduire l'avenir de la mobilité intelligente en connectant les personnes, la technologie et les données de manière transparente à travers l'écosystème de la mobilité.

Description

• Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews. • Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements. • Actively identifies ways to continually create a work environment where employees feel highly valued and engaged. • Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles. • Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner. • Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues. • Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors. • Serves as a change-agent in helping to implement process and/or organizational change efforts across the department. • Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications. • Grows a strong understanding of the tasks and responsibilities of their direct reports and is capable of assisting in these tasks weekly, including but not limited to: Data Entry, Mailroom, and Evidence Package support. • Perform other duties as assigned.

🎯 Exigences

• Bachelor’s degree required, or equivalent work experience. • At least two years of supervisor experience, with a startup or experience building a team is a plus. • Ability to develop and successfully engage with employees. • Strong analytical, problem solving, and decision-making skills. • Ability to maintain professionalism and to work well with others. • Exceptional relationship building skills, both internal and external. • Strong verbal and written communication skills. • Quality driven with a strong attention to detail. • Ability to prioritize, multi-task and meet all assigned deadlines. • Strong computer skills using Microsoft Office (e.g., Word, PowerPoint, and especially Excel). • Successful completion of the Nlets fingerprinting background assessment

🏖️ Avantages

• Competitive salary