Customer Account Manager

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Versapay

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 €4 000 000 Post-IPO Debt en 2019-11

B2B • Fintech • SaaS

Versapay est une entreprise qui propose un réseau collaboratif de gestion des comptes clients (AR), conçu pour offrir des solutions d'automatisation des AR et de paiements B2B de premier plan. La plateforme fournit des outils pour automatiser les tâches AR, gérer les applications de trésorerie et faciliter les paiements B2B sur plusieurs canaux, tout en s'intégrant avec des systèmes ERP tels que Microsoft Dynamics, NetSuite et Sage Intacct. Les solutions de Versapay aident les équipes à collaborer efficacement via le cloud, réduisant les traitements manuels et améliorant le flux de trésorerie. L'entreprise se concentre sur la simplification du processus de facturation-encaissement à l'aide de l'intelligence artificielle, améliorant l'expérience client avec des portails faciles à utiliser et offrant des méthodes de paiement numérique complètes. Versapay soutient également des transactions B2B à grande échelle dans le monde entier, promouvant l'efficacité et les bénéfices environnementaux grâce à la facturation numérique.

Description

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

🎯 Exigences

• 3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting. • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention. • Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively. • Able to close mid-market deals without executive sponsorship. • A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale. • Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+. • Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients’ end-customers. • A Challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process. • A natural learner - Curious, confident, and enthusiastic. You love to ask questions and deeply understand your customer’s problems. • Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients. • Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting. • A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise. • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.).