Clinic Growth Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $80 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

📈 Marketing de croissance

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Vetcove, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Vetcove. Vérifiée il y a 9 heures.

Logo of Vetcove

Vetcove

11 - 50 employés

Fondée en 2015

📦 Logistique

🏭 Fabrication

🍽️ Alimentation et boissons

Logistics • Manufacturing • Food & Beverage

Vetcove est une plateforme d'achat spécialement conçue pour les cliniques vétérinaires, leur permettant de consolider et simplifier leurs processus de commande auprès de différents fournisseurs. La plateforme permet aux utilisateurs de comparer les prix, vérifier les stocks et gérer les commandes depuis une interface unique, réduisant ainsi considérablement le temps et l'effort consacrés aux tâches d'approvisionnement. Vetcove est gratuit pour les vétérinaires, ses revenus étant générés par les entreprises pour soutenir son fonctionnement. Le service est utilisé par plus de 19 000 hôpitaux vétérinaires et propose des outils de comparaison de prix, de révision des historiques de commandes et de gestion des relations avec les fournisseurs. Son objectif est de simplifier et améliorer l'expérience d'achat pour les pratiques vétérinaires, en assurant rentabilité et efficacité.

Description

• Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives • Develop and run clinic-focused seminars and educational webinars on in-platform best practices, successful workflows, and platform updates • Develop best-practice playbooks, how-to guides, and self-serve resources to help clinics maximize platform value • Lead best-practice sessions sharing learnings, tips, and platform updates • Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans • Monitor key health metrics to flag at-risk accounts before churn becomes a risk • Act as a feedback loop between clinics and the product team and advocate for clinic needs • Leverage AI tools and partner with the data team to build and maintain dashboards tracking clinic health, engagement, and growth metrics • Prepare regular business reviews with data-driven insights for internal stakeholders

🎯 Exigences

• Bachelors Degree • 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, ideally in a SaaS or technology company • Track record of driving measurable growth outcomes across a large customer base • Comfort with data, including pulling reports, spotting trends, and translating findings into action • Experience building or contributing to community programs, event coordination, or customer education initiatives • Ability to communicate effectively in seminars, one-to-one interactions, and newsletters • Highly organized and able to manage multiple programs and initiatives simultaneously • Ability to shift between program-level thinking and direct clinic conversations • Skill translating user feedback and behavioral data into program decisions • Familiarity with Salesforce, HubSpot, or similar CRM tools • Experience with customer health scoring or churn prediction frameworks • Prior experience in a high-growth startup environment • Experience in veterinary, healthcare, or life sciences is a plus but not required • Legally authorized to work in the United States • Vetcove is unable to sponsor work visas • Successful completion of a background check • Four-year degree

🏖️ Avantages

• 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Equity • Monthly team events • Bonus

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