Property Management Operations Manager – Team Leader

🕒 il y a 7 jours

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VirtuallyinCredible Careers Hub

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2011

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Property Management

Le Hub Carrières de VirtuallyinCredible est une entreprise d'externalisation de la gestion immobilière spécialisée dans la fourniture de services d'assistants virtuels et de support de centre d'appels 24h/24 et 7j/7 pour les gestionnaires immobiliers. Leurs services visent à aider les gestionnaires à gagner du temps, améliorer l'expérience client et accroître l'efficacité opérationnelle en leur permettant de déléguer des tâches et de se concentrer sur des responsabilités de niveau supérieur. Avec des prestations telles que des visites virtuelles, une formation à la production de vidéos immobilières et des solutions de recrutement haut de gamme, l'entreprise soutient ses clients dans l'atteinte d'un équilibre travail-vie personnelle et d'une croissance commerciale.

Description

• Oversee and manage the day-to-day operations of a property management team. • Supervise Virtual Assistants and ensure that all daily tasks are completed efficiently across leasing, maintenance coordination, collections, and administrative functions. • Serve as the bridge between front-line team members and upper management, providing guidance, accountability, and operational support while driving performance and process improvement. • Ensure high occupancy rates, strong collections performance, and excellent tenant service by overseeing workflows, supporting leasing agents, maintenance coordinators, collections personnel, and administrative staff.

🎯 Exigences

• Minimum of 5 years of apartment, multifamily, or residential property management experience. • Experience supervising leasing agents, maintenance coordinators, collections personnel, and administrative staff. • Strong understanding of leasing, rent collections, renewals, notices, delinquency follow-up, work-order management, and occupancy management. • Experience managing virtual teams and remote employees. • Experience in marketing and advertising, including posting rental advertisements across various platforms. • Experience creating and managing advertising campaigns on Facebook Marketplace, Zillow, Craigslist, and similar rental listing platforms. • Strong leadership experience is highly preferred; however, candidates with exceptional property marketing and advertising expertise will also be considered. • Strong reporting and organizational skills. • Comfortable working U.S. business hours and communicating clearly in English. • Quiet home office work environment. • A fast and reliable internet connection of at least 10 Mbps with internet backup available. • Dependable electricity with power backup available. • Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor. • RAM: 8 GB to 16 GB or higher. • Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe).

🏖️ Avantages

• 100% Work From Home