Case Manager

🕒 il y a 5 jours

🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇪🇸 Espagnol requis

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Vynca

51 - 200 employés

Fondée en 2014

⚕️ Assurance santé

🧘 Bien-être

Healthcare Insurance • Healthcare • Wellness

Vynca est une entreprise de soins de santé spécialisée dans les soins palliatifs pour les patients atteints de maladies graves. L'organisation se concentre sur l'amélioration de la gestion des soins en fournissant un soutien qui inclut la gestion de la douleur, le conseil en santé mentale, le soutien spirituel et la planification anticipée des soins. Vynca vise à aider les patients à naviguer dans les maladies chroniques et les soins complexes, en assurant qu'ils reçoivent un soutien complet d'une équipe dédiée de professionnels de santé, tant en personne que virtuellement. Les services sont souvent couverts par les principales compagnies d'assurance, apportant les soins essentiels directement aux patients dans leurs foyers ou par le biais de la télémédecine.

Description

• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports • Oversees the development of the client care plans and goal settings • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services • Connect clients to other social services and supports that are needed • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system • Evaluate client’s progress and update SMART goals • Provide mental health promotion • Arrange transportation (e.g., ACCESS) • Complete all documentation, including outcome measures within the timeframes established by the individual care plans • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems • Complete monthly reporting to ensure program compliance • Attend training as assigned

🎯 Exigences

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations • Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends. • Working knowledge of government and community resources related to social determinants of health • Clean driving record, valid driver's license, and reliable transportation • Excellent oral and written communication skills • Positive interpersonal skills required • Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet • Bilingual (English/Spanish) preferred

🏖️ Avantages

• medical, dental, and vision insurance • income protection benefits • flexible PTO • company holidays • 401k • access to other wellness benefits • mileage reimbursement for field roles per IRS guidelines

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