Strategic Account Manager – Healthcare

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Walker Bowen Talent Partners

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2019

💼 Conseil

📣 Marketing

📦 Logistique

Consulting • Marketing • Logistics

Walker Bowen Talent Partners est un cabinet de conseil en talents spécialisé dans l'accompagnement de la croissance des startups et des entreprises à forte croissance en leur fournissant des équipes dynamiques composées de performeurs de haut niveau et de leaders. Ils offrent une gamme de services incluant le recrutement expérimenté, les cadres fractionnels, les ressources humaines, le marketing et le développement organisationnel, adaptés pour aider les entreprises à relever des défis uniques et à atteindre le succès. Leur approche partenariale met l'accent sur l'établissement de relations solides pour mettre en œuvre des stratégies efficaces favorisant l'innovation, l'intégrité et la collaboration.

Description

• Serve as the primary client liaison and strategic thought partner for assigned accounts, building trusted relationships • Lead data-driven conversations with clients to enhance membership services and overall performance • Identify and drive expansion opportunities within the embedded account base in partnership with Sales • Lead expansion implementations in coordination with Strategic Accounts leadership • Partner with Operations to define, implement, and monitor performance measures and operational goals • Proactively identify, address, and resolve operational and account-related issues • Provide performance insights and growth recommendations to internal leadership • Support contract management, including renewals and new agreements, ensuring alignment with operational feasibility • Facilitate contract implementation, training, and compliance requirements • Lead development of operational procedures and project management initiatives tied to client contracts

🎯 Exigences

• Bachelor’s degree or equivalent experience • 3+ years of experience in Customer Success or Account Management within healthcare - facilities, plans, payers, or health tech • Experience managing accounts with an Annual Contract Value (ACV) of $500K or greater • Experience building territories with new services • Strong written and verbal communication skills • Analytical mindset with ability to interpret data and drive insights • Ability to manage multiple stakeholders and build consensus across teams • Strong organizational and project management skills

🏖️ Avantages

• Career growth and development opportunities in a mission-driven organization; • Competitive salary, annual bonus opportunities, and equity options; • Remote with flexible hours; • Comprehensive medical, dental, and vision insurance; • 401(k) with company match; • Generous PTO, paid company holidays, and paid parental leave.