Associate Director, Admissions

Emploi pas sur LinkedIn

🕒 il y a 22 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Archer, pas via un site d'emploi

Repérée par Remote Rocketship il y a 22 jours

Toujours ouverte sur le site de Archer. Vérifiée il y a 40 minutes.

Logo of Archer

Archer

51 - 200 employés

📣 Marketing

☁️ SaaS

🏢 Entreprise

Marketing • SaaS • Enterprise

Archer est une organisation spécialisée dans les solutions de chat en direct en ligne, fournissant des interfaces de saisie de chat et de messagerie pour le support client. Ils offrent des outils de communication fluides qui aident les entreprises à interagir avec leurs clients en temps réel à travers des systèmes de chat fiables et éprouvés.

Description

• Oversee admissions leaders to effectively manage and execute the enrollment process • Support, strategically plan, and collaborate with partner campuses • Develop, train, and maintain quality staff • Enhance and maintain effective communication and relationships within Full Service Teams • Work closely with partner campuses to ensure enrollment processes serve students and colleges/universities • Make strategic and operational decisions for an efficient, student-focused admissions process • Maintain knowledge of online programs and partner-school policies, procedures, and requirements • Ensure enrollment plans are met or exceeded by supervising and monitoring representatives and individual contributions • Train Admissions Advisors on product knowledge and college programs • Ensure admissions staff follows process and compliance guidelines • Provide quality assurance by listening to phone calls and giving feedback • Handle escalated student or staff concerns • Interview, hire, and train new staff and leaders • Oversee daily admissions-team operations • Provide performance evaluations and handle discipline and termination according to company policy • Provide work direction and problem-solving assistance • Supervise staff, including scheduling, assigning work, reviewing performance, and recommending personnel actions

🎯 Exigences

• Bachelor's Degree • Experience overseeing leadership roles • 8+ years of admissions, customer service, or sales experience • 2+ years management experience • Leadership experience in education • Military recruitment experience • Experience as a third-party resource • Ability to sit for long periods of time • Availability to support the team in non-traditional hours • Travel requirement: 10%

🏖️ Avantages

• Competitive salary • Medical, dental, and vision plans • Paid time off • Sick days • 401k plan with a full contribution match up to 4% • Up to 12 weeks of parental leave with 6 weeks paid, following the birth, adoption, or foster care placement of a child • Up to $5,250 per year in tuition reimbursement for continuing education • Referral bonuses • Fun, casual work environment • Flexible work environment

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🗣️🇺🇸🇬🇧 Anglais requis

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