Senior Customer Solutions Engineer

🕒 il y a 10 mois

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Westinghouse Electric Company

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5001 - 10000 employés

⚡ Énergie

Energy • Nuclear • Manufacturing

Westinghouse Electric Company est un leader mondial des solutions énergétiques propres, sûres, fiables et sans carbone, destinées principalement aux services publics et aux collectivités locales. Avec 9 000 professionnels répartis dans 19 pays, l’entreprise s’emploie à relever les défis du changement climatique grâce à une ingénierie et une fabrication innovantes. Westinghouse s’engage à transformer les modes de production d’énergie et recherche en permanence des talents souhaitant contribuer à cette mission.

Description

• Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? • At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. • As a Sr. Customer Solutions Engineer, you will support business development for Instrumentation & Control Systems in the Safety Systems and Setpoints portfolio. • You will collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs. • You will report to the Customer Solutions Manager, Safety Systems and Set Points. • This is a remote role that can be based anywhere within the United States. • Key Responsibilities: • Analyze customer requests and requirements to develop unique and competitive solutions. • Gather market intelligence to guide product development and suggest ideas before customers need them. • Responsible and accountable to coordinate offer development by working with the engineering teams to determine labor and material costs and activity durations. • Facilitate activities such as cost estimate, risk analysis, technical description, project schedule, compliance matrix, and project cash flow with appropriate technical subject matter experts. • Work with Commercial Integration team to support the finalization and issuance of offer letters. • Participate in technical and commercial meetings with customers. • Develop presentations and present to customers and other stakeholders. • Report on specific product opportunities, including prioritization and driving to closure. • Support input to resource and financial plans. • Facilitate customer emergent issues and review of lessons learned. • Attend industry conferences to develop customer relationships.

🎯 Exigences

• Bachelor's degree or equivalent in Electrical or Computer Engineering or related field • 1-3 years of experience in an industry technical role • Experience with SharePoint Administration

🏖️ Avantages

• Competitive Salary • Comprehensive Health, Wellness and Income Protection Benefits • Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members • 401(k) Savings Plan with Company Match • Paid Vacations and Holidays • Opportunities for Flexible Work Arrangements • Educational Reimbursement Program • Employee Referral Program