Technical Delivery Director

🕒 il y a 16 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £105 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

Cette entreprise a parrainé des visas de Travailleur Qualifié du Royaume-Uni par le passé.

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Williams Lea

Site WebLinkedInTous les Emplois

5001 - 10000 employés

⚖️ Juridique

📣 Marketing

📦 Logistique

Legal • Marketing • Logistics

Williams Lea est un prestataire mondial de services de support administratif et commercial, spécialisé dans les présentations, les services créatifs, l'assistance secrétariale, le traitement de documents et de texte, la facturation, le recouvrement, et plus encore. Ils offrent des services personnalisés pour des secteurs tels que les cabinets juridiques, financiers, et de services professionnels, visant à améliorer l'efficacité opérationnelle et à réduire les coûts. Leur technologie ENGAGE permet aux entreprises de tirer parti de l'IA pour une meilleure qualité de service et performance dans un environnement virtuel et numérique. Opérant à l'échelle mondiale, Williams Lea soutient les entreprises avec des services digitalisés, à forte valeur ajoutée et interconnectés, conçus pour des équipes hybrides dans des environnements réglementés.

Description

• Lead and develop a high-performing team of engineers, DevOps professionals, scrum masters and service delivery specialists. • Own the platform delivery roadmap, ensuring successful execution of maintenance, enhancement and innovation initiatives. • Provide technical leadership and challenge to architects and engineering teams, ensuring robust delivery decisions are made. • Drive continuous improvement across platform performance, stability, reliability and maintainability. • Oversee release management, service transition activities and operational readiness. • Champion Agile delivery practices and foster a high-performance engineering culture. • Act as the senior point of accountability for all services delivered under the government contract. • Build trusted relationships with senior client stakeholders and executive sponsors. • Lead governance meetings, performance reviews and strategic planning discussions. • Ensure contractual KPIs are achieved and delivery risks are effectively managed. • Oversee supplier, subcontractor and stakeholder management activities. • Own account performance, including forecasting, budgeting and financial management. • Identify opportunities to grow contract value and expand services. • Support contract renewals, bids and business development opportunities. • Provide strategic guidance to clients on future technology and platform direction.

🎯 Exigences

• Proven experience leading engineering, software delivery or platform teams within a managed service or technology environment. • Experience owning the delivery and ongoing operation of a live technology platform with SLA and service performance obligations. • Strong understanding of cloud platforms such as AWS or Azure. • Technical credibility to engage confidently with architects, engineers and technical stakeholders. • Experience managing complex client relationships, governance structures and service delivery frameworks. • Strong commercial awareness, including financial management, budgeting and contract performance. • Experience working within Agile and DevOps delivery environments. • Experience supporting UK Government or public sector technology contracts (Desirable). • Knowledge of G-Cloud, Crown Commercial Services or regulated procurement frameworks (Desirable). • ITIL certification or equivalent service management experience (Desirable). • Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management (Desirable). • Agile certifications such as Scrum, SAFe or similar (Desirable).

🏖️ Avantages

• 25 days holiday plus bank holidays • Private Medical Insurance • Dental Insurance • Life Assurance • Health Assessments • Cycle to Work Scheme • Discounted Gym Memberships • Retail Discounts and TechScheme • Employee Referral Programme