Sales Engineer

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $98 000 - $123 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

👻 Score fantôme 6%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Xurrent

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2010

☁️ SaaS

🏢 Entreprise

🤝 B2B

💰 Private Equity Round - Xurrent en 2023-05

SaaS • Enterprise • B2B

Xurrent transforme la gestion des services pour l'entreprise moderne avec une plateforme SaaS multi-utilisateurs tournée vers l'IA qui unifie la gestion des services informatiques (ITSM), la gestion et la réponse aux incidents (IMR), ainsi que les pages de fiabilité/état. Elle rationalise les opérations informatiques, automatise les flux de travail, corrèle les alertes et les diagnostics, et permet une communication en temps réel de l'état et un apprentissage post-incident pour offrir des expériences de service fluides et améliorer la performance de l'entreprise. Conçu pour la simplicité, la rapidité et l’évolutivité, Xurrent cible les clients d'entreprise et est reconnu dans Gartner Peer Insights pour les plateformes ITSM.

Description

• Develop and demonstrate subject matter expertise across the Xurrent, StatusCast, and Zenduty platforms and related ITSM/ITOM solutions • Design and deliver tailored product demonstrations and proof-of-value engagements aligned to each prospect’s business goals, technical requirements, and evaluation criteria • Partner closely with Account Executives throughout the sales cycle to support technical discovery, solution alignment, and deal progression • Lead technical discovery conversations to understand customer workflows, pain points, and operational goals, translating business challenges into solution-driven outcomes using Xurrent products • Own the preparation, customization, and delivery of compelling software demonstrations that align with prospective customer requirements and use cases • Maintain a strong understanding of the competitive landscape and confidently address technical and business objections during the sales process • Collaborate cross-functionally with Product Marketing, Integration Architects, Service Management Architects, Product Management, Development, and Customer Success teams to develop and maintain high-quality presales assets and solution messaging • Ensure presales collateral and technical messaging accurately position Xurrent solutions to address customer challenges and business outcomes • Participate in RFI, RFP, and RFQ processes by developing technical responses that clearly communicate customer value and solution fit • Identify opportunities to deliver measurable business outcomes and develop innovative solutions in collaboration with internal stakeholders • Support Sales organization objectives and contribute toward individual and team revenue goals • Build and maintain strong relationships with prospective customers and key stakeholders • Maintain accurate and up-to-date opportunity, technical evaluation, and customer interaction details within CRM systems • Manage and maintain demo environments, including software upgrades, configurations, integrations, and new feature enablement • Provide actionable customer and market feedback to Product Management to help shape future product enhancements • Ensure a smooth transition from sales to implementation by partnering closely with Customer Success and delivery teams.

🎯 Exigences

• 3-5 years of experience in a customer-facing technical role such as Solutions Engineer or Sales Engineer • Strong problem-solving, organizational, and time management skills • Results-driven mindset with the ability to manage multiple priorities in a fast-paced environment • Technical proficiency in cloud architecture and SaaS platforms • Strong customer-facing communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences • High attention to detail and strong collaboration skills.

🏖️ Avantages

• Competitive compensation package including a base salary of $98,000–$123,000 plus commission earnings of $22,000–$27,000, for total on-target earnings (OTE) of $120,000-$150,000.