Principal Product Manager, Directed Workflows

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $169 300 - $284 700 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Zillow

Zillow

5001 - 10000 employés

Fondée en 2006

🏠 Immobilier

🛍️ eCommerce

👥 B2C

💰 €4 099 999 Post-IPO Equity en 2012-12

Real Estate • eCommerce • B2C

Zillow est une place de marché immobilière et de location de biens de premier plan qui fournit des informations complètes sur les maisons, appartements et propriétés à vendre ou à louer. Elle offre aux utilisateurs des outils pour rechercher des biens, calculer les taux hypothécaires, et entrer en contact avec des agents immobiliers. La plateforme propose également des algorithmes innovants qui fournissent des Zestimates, des estimations de la valeur marchande des maisons. Zillow est une ressource incontournable pour les particuliers cherchant à acheter, vendre ou louer des propriétés, ainsi que pour les agents et courtiers qui souhaitent atteindre un public plus large.

Description

• Define and lead a multi-year product vision for Directed Workflows as an AI-first service system • Define the sales and service process encoded by the system with Sales and Business Operations • Design the AI harness, including context engineering, tool design, memory, orchestration, and guardrails • Determine where AI agents should reason, deterministic systems should execute, and human intervention is required • Own evaluation infrastructure that scores AI agent output against the intended process • Learn from operator feedback in production and run experiments to evaluate outcomes • Sequence high-leverage pilots into a scalable platform • Retire or redesign initiatives that do not improve metrics and expand successful patterns • Influence customer, real estate agent, and home finance operator experiences across Zillow • Represent strategy, risks, and trade-offs with senior leaders

🎯 Exigences

• Bachelor's degree in Computer Science, Engineering, Business, or a related field • 10+ years of product management experience, including ownership of complex systems spanning multiple teams and customer or operator journeys • Demonstrated experience shipping agentic or decisioning products as a closed loop • Experience designing AI harnesses and eval infrastructure that prove and improve outcomes • Experience shaping sales or service strategy with business leaders • Strong analytical ability using data, experimentation, and model/product evaluation • Track record of influencing senior Engineering, AI, Operations, and business stakeholders • Equivalent combination of education and experience accepted • Mortgage or lending experience is nice to have • Familiarity with workflow platforms, operator surfaces, or capacity-aware routing is nice to have

🏖️ Avantages

• Equity awards based on factors such as experience, performance and location • Remote work from a physical location of choice • Flexible distributed work through Cloud HQ • Equal employment opportunity and inclusive workplace • Disability or special-needs accommodation

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