Solution Architect

🕒 il y a 1 mois

🍂 Massachusetts – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

infoinfo

👻 Score fantôme 26%

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🗣️🇺🇸🇬🇧 Anglais requis

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Zinier

51 - 200 employés

Fondée en 2015

🤖 Intelligence artificielle

🏢 Entreprise

☁️ SaaS

💰 €90 000 000 Series C en 2020-01

Artificial Intelligence • Enterprise • SaaS

Zinier est une entreprise qui propose une plateforme personnalisable, basée sur des flux de travail, pour gérer et optimiser les opérations de service sur le terrain grâce à l'IA générative. Leur suite comprend des produits tels que la Z Productivity Suite et Studio Z, conçus pour améliorer la planification, la répartition et la gestion des actifs pour les techniciens de terrain. Zinier utilise l'IA pour fournir des insights en temps réel, automatiser les tâches routinières et améliorer l'efficacité opérationnelle pour des industries telles que les télécommunications, les services publics et les infrastructures. Leur plateforme supporte des intégrations avec les principaux logiciels ERP, CRM et EAM, en faisant un outil puissant pour les entreprises cherchant à numériser et innover leurs opérations sur le terrain.

Description

• Partner with lead solution architects to gather and analyze business and technical requirements • Define solution scope and document processes • Facilitate workshops, customer meetings, and design sessions • Align stakeholders on solution design • Collaborate with product, development, and cross-functional teams to design scalable, customer-aligned solutions • Define and maintain technical implementation documentation, including Low-Level Designs • Evaluate, configure, and customize product features • Ensure integration and implementation best practices • Troubleshoot technical issues and propose solutions • Provide post-implementation support • Contribute insights to improve Zinier’s product roadmap and delivery methodology

🎯 Exigences

• 6–12 years of SaaS experience in professional services or client-facing roles • Proven experience in Field Service Management (required) • Background in high-growth startups with evolving product roadmaps (preferred) • Creative problem-solving skills for addressing product gaps and business challenges • Experience delivering solutions in an Agile environment • Familiarity with project management tools such as JIRA, Confluence, or equivalents • Strong technical knowledge of enterprise applications, workflows, integrations, and databases • Working knowledge of data models, JavaScript, and JSON • Exceptional communication skills in English • Ability to engage with stakeholders across diverse levels and backgrounds • High attention to detail, reliability, and follow-through • Ability to collaborate with customers and teams in other countries or continents • Ability to travel occasionally

🏖️ Avantages

• Remote-first, global team • Remote work across the United States • Occasional travel, either remotely or in-person • Opportunity to work with best-in-class technology • Opportunity to contribute to product roadmap and delivery methodology

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