Diagnostic Technical Specialist

🕒 il y a 13 jours

🏖️ New Jersey, New York – Distant

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💵 $69 000 - $100 000 / an

⏰ Temps Plein

🟢 Junior

🦅 Parrain de Visa H1B

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Zoetis

Zoetis

10 000+ employés

Fondée en 1952

🏥 Santé

🍽️ Alimentation et boissons

🏭 Fabrication

Healthcare • Food & Beverage • Manufacturing

Zoetis est la première entreprise mondiale de santé animale, engagée à nourrir le monde et l'humanité en faisant progresser les soins pour les animaux. Avec plus de 70 ans d'innovation, Zoetis développe un large portefeuille et pipeline de médicaments, vaccins, diagnostics et technologies couvrant un continuum de soins pour prévoir, prévenir, détecter et traiter les maladies animales. Présente dans plus de 100 pays, l'entreprise soutient les éleveurs, vétérinaires et propriétaires d'animaux à travers le monde. Zoetis est guidée par la science et leur passion partagée pour le lien entre l'homme et l'animal, visant à créer un monde plus durable et plus sain pour tous.

Description

• Provide onsite support to veterinary clinics, laboratory research, and veterinary academic settings • Support implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Improve diagnostic product utilization, increase adoption, and minimize implementation time • Identify, quantify, qualify, track, and evaluate clinic pain points • Facilitate, develop, design, and implement clinic workflow processes • Provide onsite technical assistance, troubleshooting, and resolution of complex system problems • Deliver formal and informal product guidance, instruction, and training presentations • Complete post-sale product installation and validation, applications training, and operations training • Document daily activities and prepare detailed customer-visit reports, including satisfaction information • Work with the Area Business Manager and Diagnostic Solutions Consultant to provide customer service • Identify and report opportunities for additional analyzers and new customer opportunities through referrals

🎯 Exigences

• At least one year of experience working in a clinical setting • Basic computer skills, including Microsoft Office, Excel, and Adobe • Knowledge of diagnostic products, instrumentation, and clinic processes • Analytical mindset and demonstrable critical thinking skills • Availability and willingness to travel up to 75% of the work week • Flexibility to accommodate customer visit requests • Associate's degree required with a Bachelor's degree preferred, or equivalent experience • Degree from a Veterinary Technology Program preferred • Credentialed Veterinary Technician preferred • Expertise in veterinary terminology/science • Presentation skills • Ability to transport, set up, and demonstrate equipment quickly and effectively • Organizational, prioritization, and time management skills • Ability to multitask and work independently • Ability to safely lift and move 60 lbs • Valid driver's license, clean driving record, and auto insurance • Must work standard business hours, Monday through Friday • All applicants must possess or obtain authorization to work in the US for Zoetis; sponsorship is discretionary and must be disclosed if required

🏖️ Avantages

• Healthcare and insurance benefits beginning on day one • 401K plan with a match • Profit-sharing contribution from Zoetis • 4 weeks of vacation • Short-term incentive compensation eligibility

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