Field Service Specialist

🕒 il y a 17 jours

🌴 South Carolina – Distant

infoinfo

⏰ Temps Plein

🟢 Junior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Zoetis

Zoetis

10 000+ employés

Fondée en 1952

🏥 Santé

🍽️ Alimentation et boissons

🏭 Fabrication

Healthcare • Food & Beverage • Manufacturing

Zoetis est la première entreprise mondiale de santé animale, engagée à nourrir le monde et l'humanité en faisant progresser les soins pour les animaux. Avec plus de 70 ans d'innovation, Zoetis développe un large portefeuille et pipeline de médicaments, vaccins, diagnostics et technologies couvrant un continuum de soins pour prévoir, prévenir, détecter et traiter les maladies animales. Présente dans plus de 100 pays, l'entreprise soutient les éleveurs, vétérinaires et propriétaires d'animaux à travers le monde. Zoetis est guidée par la science et leur passion partagée pour le lien entre l'homme et l'animal, visant à créer un monde plus durable et plus sain pour tous.

Description

• Manage the Hatchery Inovo Process for Zoetis through customer service programs • Perform preventive maintenance on electrical/mechanical equipment and assigned Biodevices in poultry hatcheries • Provide electrical/mechanical support and perform emergency repairs at customer locations • Understand and follow electrical schematics • Participate in territory after-hours support and repairs • Communicate with assigned hatcheries • Complete reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance • Manage the Hatchery Inovo Process for an assigned territory of 3–5 hatcheries • Manage the Zoetis Operator Training Program for more than 25 customer employees • Facilitate vaccine and sanitation preparation for Zoetis Devices • Support and conduct the Zoetis Process Evaluation Program • Collect and report important information within the Zoetis FieldAware System • Follow safety and precautionary procedures • Maintain regular communication with the supervisor • Perform other duties as assigned

🎯 Exigences

• Associate degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution • Experience may be considered in lieu of educational requirement • Normally requires 1–5 years of related experience • Bilingual (English/Spanish) preferred • Proven mechanical aptitude • Proficient organizational skills • Strong critical thinking, problem-solving, judgment, and initiative • Effective communication skills to interact directly with multiple levels of customer management • Basic computer skills using Word, Excel, and Outlook • Ability to work in potentially hazardous hatchery environments • Ability to work in above-average heat and humidity • Available for on-call work beyond 40 hours per week, including weeknights, weekends, and holidays • Ability to lift more than 25 pounds • Periodic overnight travel required • Must possess or obtain authorization to work in the US for Zoetis

🏖️ Avantages

• On-call availability and overtime work beyond 40 hours, including weeknights, weekends, and holidays • Periodic overnight travel required • Equal opportunity employment • Reasonable accommodations available for individuals with disabilities

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