Cloud Integrations Engineer

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems is a provider of a resilient cloud platform and managed IT services focused on helping organizations modernize, protect, and manage their infrastructure. They offer managed public and private cloud, high-performance object storage, backup (including Veeam and Cohesity), disaster recovery as a service (DRaaS), and a suite of security services such as continuous risk scanning, managed detection and response (MDR), managed SIEM, and EDR. They also provide networking solutions (SD‑WAN, SASE, managed connectivity), consulting, and a Cloud Console for centralized management, targeting enterprise and professional customers.

📋 Description

• Support and guarantee a positive migration experience for all 11:11 clients • Plan, provision, migrate, and optimize customers' cloud-based environments • Deliver migration services aligned with 11:11 Systems' integration strategy • Triage incoming migration requests and plan technical requirements with the team • Act as a technical escalation point for customer migration and integration problems • Escalate and collaborate with Operations, Infrastructure, Development, vendors, and other internal teams • Own project tickets and ticket escalations within the area of responsibility • Follow service management best practices • Deliver superior customer service and maintain professional relationships • Mitigate migration-related incidents and problems • Ensure escalated customer tickets are addressed and referred to vendor support promptly • Enhance team efficiency and add value to job accomplishments • Handle company data and information according to data-handling agreements, procedures, and policies • Review and follow company policies, data privacy practices, annual compliance training, and policy acknowledgements • Perform other duties as assigned • Report to the Manager of Cloud Integrations

🎯 Requirements

• Bachelor's degree in a related field or equivalent work experience required • 4+ years recent experience as a technical, hands-on, enterprise VMware administrator • Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager) • Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures • Experience implementing and managing multiple virtual environments • Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc. • Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS • 4+ years of experience as a technical support representative with extensive hands-on troubleshooting • Excellent communicator, high energy, positive attitude, aptitude for professional growth • Must be detail and goal-oriented with demonstrated technical knowledge and consultative skills • Ability to pursue positive outcomes for assigned tasks independently • Must be able to work in assigned country without a visa sponsorship