Manager, Cloud Integrations

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

💰 Private equity on 2021-10

Enterprise • Cybersecurity • B2B

11:11 Systems is a managed cloud and IT resilience provider operating an award‑winning resilient cloud platform. The company offers managed public and private cloud, high‑performance object storage, backup and disaster‑recovery-as-a-service (DRaaS), managed security services (MDR, SIEM, EDR, zero trust), and networking solutions (SD‑WAN, SASE, multi‑cloud connectivity), plus consulting and continuity services for enterprise customers. 11:11 positions itself as a VMware Pinnacle Partner and emphasizes modernization, protection, and management of mission‑critical workloads for organizations across regulated industries.

📋 Description

• Lead a dedicated team executing cloud migrations across 11:11 global platforms • Own and deliver support services to meet company commitments • Establish and enforce cloud integration processes and best practices • Own ticket escalation processes and ensure consistent adherence • Establish best practices and refine the support management framework • Identify risks or gaps and mentor members of the cloud integrations organization • Inform key stakeholders about migrations and trends, and provide recommendations on acquisition needs • Manage and refine tools and automation used for service operations • Collaborate with internal teams on integration requirements for new or existing customers • Ensure customer-related incidents and problems are mitigated • Develop, track, and report company KPIs • Collaborate with vendors and internal teams for support needs • Ensure escalated customer tickets are addressed and escalated to vendor support promptly when needed • Manage ticketing systems • Follow 11:11’s Code of Business Ethics, Company Values, data handling agreements, work procedures, policies, data privacy practices, compliance training, and policy acknowledgements • Perform all other duties as assigned

🎯 Requirements

• Associate's degree in management or equivalent years of related work experience • 2+ years of experience • 2+ years of experience in a managerial capacity • Experience managing technical projects across teams in an organization • ITIL experience preferred • Highly developed analytical and problem-solving skills • Excellent attention to detail • Team player • Results oriented and organized, with the ability to plan and deliver against deadlines • Ability to motivate others to deliver • Must be legally eligible to work within the assigned country without visa sponsorship • Ability to perform each essential function satisfactorily • Reasonable accommodation may be made for qualified individuals with disabilities