Digital Sales Specialist

11 hours ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+2 more states

🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $15 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

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1-800 CONTACTS

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B2C • eCommerce • Healthcare Insurance

1-800 CONTACTS is a company that sells contact lenses directly to consumers. They offer an extensive range of contact lens brands and types through their online platform, making it convenient for customers to order and receive their lenses without visiting a traditional brick-and-mortar store. The company is known for its customer service and competitive pricing. They provide vision care solutions that are easily accessible, aiming to simplify the process of purchasing contact lenses.

1001 - 5000 employees

Founded 1995

👥 B2C

🛍️ eCommerce

⚕️ Healthcare Insurance

📋 Description

• Answer incoming chats (up to 3 at a time) • Consult customers on enhancing the value of their contact lens purchase • Proactively communicate and engage with your manager and team members to be successful in a virtual work environment, including but not limited to; one-on-one meetings, team meetings, and team chats • Provide top notch customer service in a fast-paced, dynamic environment • Identify and resolve problems in a way that creates a positive customer experience, with empowerment to make decisions in the moment • Maintain high performance metrics including revenue per call, quality, availability, and dependability • Live our company values: Big Hearted, Unconventional, Tenacious, Better Together

🎯 Requirements

• High school diploma or equivalent experience • 2-3 years minimum customer service experience • Great typing skills (at least 40 words per minute) and technical proficiency • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality • Positive, driven and solution-oriented mentality • Ability to show up to work on time and work your scheduled shift

🏖️ Benefits

• Amazing medical, dental, and vision coverage • 401(k) match • Free eye exams for your immediate family and dependents • Deep discounts on contact lenses, glasses lenses and glasses frames • Tuition reimbursement for eligible courses