Senior IT Engineer

🕒 July 30

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $117k - $164k / year

⏰ Full Time

🟠 Senior

💻 IT Support

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1Password

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Lead the planning and implementation of large-scale device infrastructure projects with broad impact across the organization • Drive IT Change Management initiatives related to endpoint management, software patching, and fleet operations • Manage and administer cloud-based Apple MDM platforms (Iru), including custom configuration profiles and advanced policy management • Apply AI tooling to real infrastructure problems (automated remediation, smarter alerting, reducing the manual toil that slows device ops) and have a hand in deciding where it goes next. • Own third-party software patching workflows that keep the fleet current with minimal disruption to employees • Approach all rollouts with a strong user experience focus. Phasing thoughtfully, communicating proactively, and designing for minimal disruption • Contribute to designing and implementing best practices, policies, and procedures for the Device Infrastructure Services team • Build relationships with key stakeholders across the organization • Be available for occasional 24/7 on-call shifts to ensure uninterrupted support and resolve incidents.

🎯 Requirements

• 5+ years of technical work experience in an IT role, with 2+ years in an IT engineering or systems administrator role focused on cloud-first endpoint management • Experience with Infrastructure as Code (IaC) principles and CI/CD workflows applied to device management in an enterprise fleet at scale (500+ endpoints), meeting security benchmarks such as third-party patch compliance goals. • Demonstrated senior level experience with Apple MDM platforms e.g Iru • Hands-on experience designing and shipping automation with agentic or LLM-based components in an IT or device management context — and the judgment to know when existing tooling is the better answer. • Professional-level scripting abilities in Bash, as well as other shell scripts for endpoint automation and fleet operations • Hands-on experience implementing device trust principles including phishing-resistant authentication, conditional access, and endpoint compliance policies at scale

🏖️ Benefits

• Immediate participation in 1Password's benefits program (health, dental, 401k and many others) • Utilization of our generous paid time off • An equity grant • Participation in our incentive programs