Sales Engineer

Job not on LinkedIn

🕒 August 10

🇺🇸 United States – Remote

💵 $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 41%

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Logo of 1Path

1Path

501 - 1000 employees

Founded 1997

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

1Path is a technology service provider specializing in IT support and cybersecurity solutions for midmarket businesses. They offer a range of services including fully-managed IT support, co-managed IT services, business process outsourcing, and advanced cybersecurity measures. 1Path's approach focuses on delivering enterprise-grade technology and reliable support tailored to the unique needs of each client, ensuring high levels of security and operational efficiency.

📋 Description

• Design and support customer infrastructure and security solutions while driving technical alignment throughout the sales cycle • Partner with Account Executives on new logo acquisition and existing account growth through technical solution consulting • Lead technical scoping sessions and develop solution architectures for Microsoft Azure, Microsoft 365, networking, and managed security services • Present technical recommendations and solution demonstrations to executive and technical audiences • Identify technology refresh, optimization, expansion, and additional support opportunities in customer environments • Serve as a trusted technical advisor to prospective and existing customers • Review customer environments and educate customers on technology standards, operational risks, and business-technical alignment • Support customer business reviews using operational and technical insights from internal delivery teams • Drive adoption of RedHelm services through technical guidance and upsell identification • Maintain expertise across RedHelm services and third-party partner technologies • Translate technical concepts and requirements into business-focused recommendations • Collaborate with sales, engineering, operations, and leadership teams • Handle customer data securely according to RedHelm Information Security Policies • Maintain accurate documentation, customer records, opportunity updates, and technical information in CRM platforms • Travel occasionally for business purposes • Meet performance metrics including solution win rates, customer satisfaction, account growth, proposal accuracy, discovery completion, account expansion, business reviews, CRM discipline, and cross-functional collaboration

🎯 Requirements

• Previous experience as a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer within a Managed Services Provider (MSP) or technology consulting environment • 3+ years of experience designing, deploying, and/or supporting IT infrastructure and/or IT security environments • 2+ years of experience in a pre-sales engineering or solutions engineering role within managed IT services, infrastructure, or cybersecurity • 2+ years of experience supporting customer account management or customer-facing technical engagements • Experience partnering with sales teams to support technical solution development and customer presentations • Experience architecting and supporting Microsoft Azure Public Cloud (required) • Experience with Microsoft 365 • Experience with managed IT infrastructure services • Experience with managed IT security services • Experience with public and private cloud solutions • Experience with network and server architecture • Experience with endpoint architecture • Strong consultative and customer-facing communication skills • Technical expertise in managed IT infrastructure and/or managed security services environments • Strong solution architecture, discovery, requirements gathering, and proposal development capabilities • Ability to communicate technical information to non-technical stakeholders and executive audiences • Strong analytical, problem-solving, and decision-making skills • Ability to establish credibility and build trusted customer relationships • Strong organizational skills and ability to manage multiple priorities and deadlines • Excellent written communication, presentation, and documentation skills • Ability to collaborate across technical, operational, and sales teams • Disciplined CRM usage and opportunity management • Ability to work independently and within a team environment • Strong attention to detail and commitment to a high-quality customer experience • Willingness and ability to travel as needed • Bachelor’s degree in Information Technology, Cybersecurity, Engineering, or a related field preferred • Relevant technical certifications in infrastructure, cloud, networking, or cybersecurity platforms preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • 401(k) program • Paid time off • Floating holidays • Paid holidays • Flexible work environment • Long-term development and career progression opportunities • Ongoing technical training and certification development

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