Key Account Manager – Mid Market

🕒 September 4

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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360Learning

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

📋 Description

• Manage approximately 100 existing customer accounts with 100–2,500 employees • Develop the customer portfolio and generate growth through an 80%-sales-oriented KAM role • Collaborate with Client Success Partners and internal experts in digital pedagogy, platform structuring, and IT • Take full ownership of the customer portfolio • Map accounts, define account growth strategies, and prioritize the portfolio through tiering • Gather customer information to generate upselling opportunities • Prepare account reviews to identify development areas • Conduct presentations and demonstrations of 360Learning • Complete portfolio handover and close €30–50K of new ARR in the first quarter • Report activity accurately with the coach to optimize forecasting • Improve business processes proactively • Write complex business proposals and conduct business negotiations • Close €65–85K of new ARR in the second quarter • Prepare for and ensure customer contract renewals • Define action plans to generate upsells • Manage the entire business relationship with customers • Exceed targets and progress toward the annual target

🎯 Requirements

• 3+ years of experience in an Account Manager or sales-related function involving revenue generation with a portfolio of clients • Previous experience working in the SaaS industry • Experience in a fast-growing environment such as a start-up or scale-up • Active listening skills and a team-player mindset • Excellent written and verbal communication skills • Fluent French • Excellent English proficiency (B2+) • Enthusiasm for 360Learning’s culture

🏖️ Benefits

• Base salary and variable component • Work From Home allowance • Social security • Health insurance • Unemployment insurance • Common contingency • Salary guarantee fund • Lunch vouchers • Flexible hours • Total work from home possible anywhere in Spain • Six active employee resource groups covering Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity • Opportunities for internal moves after 2–3 years of continuous success • Culture framework and onboarding support